Summary
Overview
Work History
Education
Skills
Accomplishments
Hunting, Fishing, Wood working
Timeline
Generic

Billy Criswell

Newbern,TN

Summary

Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.

Overview

27
27
years of professional experience

Work History

Store Manager

Oreilly Auto Pats
02.2002 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Approved regular payroll submissions for employees.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.

Senior Pastor

Bethel Baptist Church Of Yorkville Tn.
06.1996 - Current
  • Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
  • Provided spiritual care through visitation, counseling, and prayer.
  • Provided crisis response and counseling to church members.
  • Officiated special services such as weddings, funerals, baptisms, and nursing home services.
  • Collaborated with church leadership to plan master calendar of events.
  • Oversaw administration and management of all areas of ministry.
  • Led programs such as worship, study, fellowship, and service opportunities.
  • Worked with stewardship to promote responsible biblical stewardship.
  • Raised congregational awareness of needs and contributions of youth to church life and operations.
  • Assisted with organization and implementation of Sunday school activities.
  • Volunteered at church-sponsored outreach events.

Education

No Degree - Liberal Arts And General Studies

Union University
Jackson, TN
04.1992

Skills

  • Sales Activities
  • Store Opening and Closing Procedures
  • Goals and Performance
  • Product and Service Sales
  • Merchandising
  • Microsoft Office
  • Mentoring
  • Staff Management
  • Order Supplies
  • Financial Statements
  • Judgment and Decision-Making
  • Customer Service
  • Staff Training
  • Sales Expertise
  • Employee Motivation
  • Cost Management
  • Order Management
  • Time Management
  • Manage Budgets
  • Team Leadership

Accomplishments

  • Supervised team of 14 staff members. Led in Total store sales in district 108

Hunting, Fishing, Wood working

I enjoy the outdoors that includes seasonal deer hunting and fishing. I enjoy working with my hands which includes working with wood. 

Timeline

Store Manager

Oreilly Auto Pats
02.2002 - Current

Senior Pastor

Bethel Baptist Church Of Yorkville Tn.
06.1996 - Current

No Degree - Liberal Arts And General Studies

Union University

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Billy Criswell