Billy George
Prescott Valley,AZ
Summary
Adaptable front desk receptionist with a strong focus on customer service and attention to detail. Proven ability to manage front desk operations and maintain accurate financial records, ensuring a seamless guest experience.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist/Night Auditor
Pro Hospitality Group/Greentree Inn
Prescott Valley, AZ
02.2023 - Current
- Managed front desk operations, ensuring efficient check-in and check-out processes for guests.
- Assisted guests with inquiries, providing information on local attractions and hotel services.
- Coordinated room reservations using property management systems to optimize occupancy rates.
- Processed payments and maintained accurate financial records for daily transactions.
Front Desk Receptionist/Night Auditor
Super 8 Motel
Cottonwood, AZ
04.2021 - 02.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Completed data entry and filing to keep records updated for easy retrieval.
- Coordinated reservations and room assignments using property management systems to optimize occupancy rates.
Cashier
Daves Fast Stop
Prescott Valley, AZ
07.2019 - 02.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring balanced transactions at shift end.
- Assisted customers with product inquiries and provided exceptional service.
- Managed inventory levels, restocking shelves to enhance product availability.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
Job Corps
Collbran, CO06-1999
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
Timeline
Front Desk Receptionist/Night Auditor
Pro Hospitality Group/Greentree Inn
02.2023 - Current
Front Desk Receptionist/Night Auditor
Super 8 Motel
04.2021 - 02.2023
Cashier
Daves Fast Stop
07.2019 - 02.2023
High School Diploma -
Job Corps