Billy Leach
Gaffney,SC
Summary
Accomplished Digital Personal Shopper and Cashier at Walmart, adept in customer service and planning. Demonstrated ability to exceed quality goals with attention to detail, enhancing customer satisfaction and efficiency. Skilled in relationship building and heavy lifting, ensuring timely and accurate order fulfillment. Achieved high satisfaction ratings through effective decision-making and teamwork.
Overview
3
3
years of professional experience
Work History
Digital Personal Shopper
Walmart
12.2023 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Loaded and unloaded orders at customer's homes or locations.
- Tracked substitutions and informed customers of changes.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Cashier
Walmart
06.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Crew Member
Little Caesars
06.2021 - 06.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Medical Laboratory Technology
Spartanburg Technical College
Spartanburg, SC05.2025
High School Diploma -
Gaffney High School
Gaffney, SC05.2022
Skills
- Customer Service
- Attention to Detail
- Planning and Organization
- Decision-Making
- Relationship Building
- Heavy Lifting
Timeline
Digital Personal Shopper
Walmart
12.2023 - Current
Cashier
Walmart
06.2022 - Current
Crew Member
Little Caesars
06.2021 - 06.2023
Medical Laboratory Technology
Spartanburg Technical College
High School Diploma -
Gaffney High School
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