Bimalsha Ebert
Staten Island
Summary
Dynamic and detail-oriented professional with proven expertise in cash handling and customer service at Trader Joe's. Adept at managing inventory and fostering positive customer engagement, I excel in fast-paced environments, ensuring smooth operations and enhancing team success through effective communication and problem-solving skills. Committed to delivering exceptional service and maintaining high standards. Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
6
6
years of professional experience
Work History
Crew Member
Trader Joe's
Staten Island
02.2023 - Current
- Operated cash registers, handling cash, credit, and debit transactions accurately.
- Greeted customers promptly and responded to questions.
- Answered phone calls to assist customers with questions and orders.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Organized backroom storage areas according to company standards.
- Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.
Sunday Sancristan
Saint Teresa's Church
Staten Island
03.2019 - Current
- Organized volunteers for ushering duties prior to each service.
- Greeted church members and visitors upon arrival to services.
- Maintained orderliness by addressing disruptive behavior in a respectful manner.
- Performed light janitorial duties such as vacuuming carpets, cleaning windows.
- Managed inventory and supplies to ensure materials were available when needed.
Education
High School Diploma -
Susan E. Wagner High School
Staten Island, NY06-2022
Some College (No Degree) -
College of Staten Island
Staten Island, NYSkills
- Cash handling
- Customer service
- Point of sale operations
- Inventory management
- Effective communication
- Conflict resolution
- Time management
- Attention to detail
- Phone etiquette
- Organizational skills
- Problem solving
- Sales support
- Customer engagement
Languages
Sinhala
Native/ Bilingual
English
Professional
Timeline
Crew Member
Trader Joe's
02.2023 - Current
Sunday Sancristan
Saint Teresa's Church
03.2019 - Current
High School Diploma -
Susan E. Wagner High School
Some College (No Degree) -
College of Staten Island