Summary
Overview
Work History
Education
Skills
Timeline
Generic
Binah Cochran

Binah Cochran

Hurricane,WV

Summary

Detail oriented professional with 5+ years of experience in patient services and administrative support. Known for streamlining workflows, managing accurate records, and providing reliable front desk support. Experienced in EHR systems, HIPAA compliance, scheduling, and billing, and high-volume phone reception, with strong phone and email communication skills and a warm, service-focused approach that builds trust and keeps operations running smoothly.

Overview

8
8
years of professional experience

Work History

Patient Services Coordinator

Shoals Pediatric Group
Florence, AL
07.2018 - 05.2024
  • Coordinated patient scheduling and managed appointment confirmations to optimize clinic workflow.
  • Developed and maintained patient records using electronic health record (EHR) systems to ensure data accuracy.
  • Facilitated communication between healthcare providers and families to enhance patient experience and satisfaction.
  • Implemented process improvements that streamlined administrative tasks, resulting in increased operational efficiency.
  • Processed and submitted medical claims to insurance providers, ensuring compliance with regulations.
  • Reviewed patient billing inquiries, resolving discrepancies and providing timely follow-up communication.
  • Trained new staff on billing software and office procedures, fostering a knowledgeable team environment.

Administrative Assistant

Florence Eye Center
Florence, AL
02.2016 - 11.2017
  • Managed scheduling and coordination of patient appointments to optimize clinic workflow.
  • Assisted in maintaining accurate patient records using electronic health record (EHR) systems.
  • Facilitated communication between medical staff and patients, enhancing overall experience.
  • Prepared patient charts and documentation prior to appointments, ensuring readiness for consultations.

Education

High School Diploma -

Brooks High School
Killen, AL
05-2009

Skills

  • Strong organization
  • Patient registration
  • Appointment scheduling
  • Insurance verification
  • Customer service skill
  • Medical billing experience
  • EHR experience
  • HIPPA compliant communication

Timeline

Patient Services Coordinator

Shoals Pediatric Group
07.2018 - 05.2024

Administrative Assistant

Florence Eye Center
02.2016 - 11.2017

High School Diploma -

Brooks High School

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Binah Cochran