Binh Vuong
San Jose,CA
Overview
11
11
years of professional experience
Work History
Shift Leader
Panda Express
04.2012 - 11.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
School Bus Driver
Safestran
12.2014 - 08.2022
Education
High School -
Hung Vuong
Viet Nam Skills
- Customer Service Management
- Production Scheduling
- Operations Support
- Daily Workflows
- Cash Handling
- Client Support
- Flexible Schedule
- Knowledgeable in System
- Team Leadership
- Role Modeling
- Team Supervision
- Positive Attitude
- Team Motivation
- Complaint Resolution
- Inventory Counts
- Training Assistance
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Full Professional
Vietnamese
Native or Bilingual
English
Professional Working
Timeline
School Bus Driver
Safestran
12.2014 - 08.2022
Shift Leader
Panda Express
04.2012 - 11.2022
High School -
Hung Vuong