Summary
Overview
Work History
Education
Skills
Timeline
Generic

Biniam Tsegai

Woodbury,MN

Summary

Dynamic sales associate with a proven track record at The Home Depot, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction through effective problem-solving and teamwork. Skilled in cash register operation and maintaining store visual appeal, driving repeat business.

Overview

2
2
years of professional experience

Work History

Sales Associate

The Home Depot Inc
04.2025 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed dozens of returns, exchanges, and refunds in accordance with store policy.
  • Prepared merchandise for the sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.

Crew Member

Culvers Franchising System
03.2024 - 03.2025
  • Worked front counter, drive-thru, and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from the management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of the restaurant to promote a clean image.
  • Assisted other team members in achieving goals.

Crew Member

Papa Murphy's
05.2023 - 07.2023
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

High School Diploma -

Stillwater Area Senior High School
Stillwater, MN
06-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Relationship building
  • Outgoing personality
  • Stocking and receiving

Timeline

Sales Associate

The Home Depot Inc
04.2025 - Current

Crew Member

Culvers Franchising System
03.2024 - 03.2025

Crew Member

Papa Murphy's
05.2023 - 07.2023

High School Diploma -

Stillwater Area Senior High School

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