Summary
Overview
Work History
Education
Skills
Timeline
Generic

Binta Diong

Memphis,TN

Summary

Dynamic and dedicated professional with a strong background in customer service at M&k Elegant. Proven ability to enhance customer satisfaction through effective communication and issue resolution. Skilled in cash handling and maintaining accuracy in transactions, demonstrating reliability and a strong work ethic to support business needs.

Overview

3
3
years of professional experience

Work History

Cashier Team Lead

M&K Elegant
02.2025 - 06.2025
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.

Cashier

Mande Dibi
09.2024 - 02.2025
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.

Cashier

M&k Elegant
03.2022 - 06.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Whitehaven High School
Memphis, TN
05.2025

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Time management skills
  • Cleaning and sanitizing
  • Money handling
  • Customer service excellence
  • Reliability and punctuality
  • Written and verbal communication
  • Professionalism and courtesy
  • Issue resolution
  • Merchandise restocking

Timeline

Cashier Team Lead

M&K Elegant
02.2025 - 06.2025

Cashier

Mande Dibi
09.2024 - 02.2025

Cashier

M&k Elegant
03.2022 - 06.2024

High School Diploma -

Whitehaven High School

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