Hi, I’m
BIPIN DESHPANDE
Lincolnshire,IL
Summary
CARREER SUMMARY Accomplished Agile Delivery Program Management professional, skilled in Digital Transformations. 12 years in directing Projects & Programs in Healthcare, Life Sciences, Insurance, Telecom etc. 8 years in driving Salesforce programs in Sales, Service & Health Cloud 6 years in initiating, establishing & refining Agile & SAFe processes. Proven ability to lead and mentor multiple Agile/Scrum teams in a fast-paced and changing environment. Certified credentials in PMP, CSM, SAFe Advanced Scrum Master & COBIT 2019. Adept at governance, budget, stakeholder engagement, strategy alignment and overall program lifecycle. Lead point of customer relationship contact for on time delivery, plans, process set up, negotiating contracts, managing issues, escalations, and conducting status & business meetings with Sr executives. Managed all aspects of cross functional teams, external vendors, and contractors to support delivery.
Overview
24
years of professional experience
Work History
Persistent Systems Inc
Program Manager
01.2018 - Current
Job overview
- Acting as Lead Agile program manager to drive agile transformation for Pharma company, Regeneron.
- Working on transforming multiple projects to adhere to Agile practices
- Leading team of scrum masters to establish process across IT department
- Directed program & acted as Sr Scrum master for United Health Group, Optum
- Built scalable and modular Medicaid management services framework for SC & TN State governments involving utilization management, appeals & grievances, and member portal
- Formed and mentored 45 engineers across 4 scrum teams & perfected Scaled Agile Framework (SAFe) as Sr scrum master for release trains involving more than 120 team members.
- Managed multiple digital transformation endeavors for, MSKCC Cancer Hospital
- Mentored customer to setup SAFe for multi-vendor scrum teams with 50+ team members
- Spearheaded business case creation and formulation of organization wide change management strategy for bringing 50+ legacy applications onto Salesforce CRM
- Participated in PI planning & Change Control board responsible for evaluating strategic alignment of features with organizational objectives
- Managed multiple Agile teams for Intuit
- Customized QuickBooks Order management system products for desktop and online versions for multiple countries while managing 35 engineers across 3 multi-vendor scrum teams and involved in capacity planning, process refinements and Scrum cadences for multiple teams
- Headed claims management system enablement for payer, Health Partner Plans
- Achieved 200% revenue growth of account through strategic measures such as metrics driven measurable process framework, consistent refinement of product backlog & winning customer trust through optimal hand-holding during business validations
- Established Patient Relationship Management program for 4 renowned drugs for, AbbVie
- Developed 360-degree view Patient Assistance Support Portal for 125 agents with help of multi-location team of 55 resources and generated repeat business & revenue of $6M.
Persistent Systems Ltd
Senior Project Manager
10.2014 - 12.2017
Job overview
- Led multi-location team of 60 resources for News America Marketing to rescue highly visible disrupted program through detailed analysis of critical success factors and RCA of incomplete deliveries.
- Acted as practice level lead for Australia and Goa region for 27+ small & medium projects and onboarded Australian firm into organization process.
Tech Mahindra Ltd
Senior Project Manager
07.2013 - 10.2014
Job overview
- Supervised PMO function for 105 people, collected data for 8 project teams, analyzed, derived conclusions, and conducted weekly balanced score card preparations and customer presentations
- Delivered more than 14 Fixed Price (FP) projects & Governed team of 60 resources segregated in 4 teams for TELUS, Canada based Telecom company.
- Monitored project progress, identified risks and implemented corrective measures to acquire success
Tech Mahindra Ltd
Project Manager
10.2009 - 06.2013
Job overview
- Planned and tracked all knowledge areas such as schedule, cost, resource, risk, and quality
- Brought projects on CMMI 5.0 & ISO framework.
Tech Mahindra Ltd, Geometric Software Solutions Ltd, DX Technologies
Software Developer, Architect & Project Lead
03.2000 - 09.2009
Education
Shivaji UniversityIndia
Bachelor’s Degree from Electronics Engineering
Skills
- Accounting Techniques
- Financial Statements
- Budget Coordination
- Health and Safety Regulations
Timeline
Program Manager
Persistent Systems Inc
01.2018 - Current
Senior Project Manager
Persistent Systems Ltd
10.2014 - 12.2017
Senior Project Manager
Tech Mahindra Ltd
07.2013 - 10.2014
Project Manager
Tech Mahindra Ltd
10.2009 - 06.2013
Software Developer, Architect & Project Lead
Tech Mahindra Ltd, Geometric Software Solutions Ltd, DX Technologies
03.2000 - 09.2009
Shivaji University
Bachelor’s Degree from Electronics Engineering
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