A dedicated and passionate individual with more than 10+yrs in the Medical industry
Hi, I’m
Bishmella Herron
Staten Island,NY
Summary
Overview
12
years of professional experience
1
Certification
Work History
Women In Need Win
Case Manager
05.2022 - Current
Job overview
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
Human Resources Administration
Administrative Analyst
04.2023 - 05.2024
Job overview
- Performed numerous administrative and technical support functions that enhanced Product or Service effectiveness.
- Demonstrated operational knowledge of Microsoft Office programs such as Excel, PowerPoint and Outlook.
- Conducted thorough budget reviews, identifying areas for cost reduction and allocation improvements.
- Executed management oversight of integral Type functions and operational budgets.
- Managed multiple projects simultaneously, ensuring timely completion and quality outcomes.
Morris Heights Health Center
Medical Assistant
02.2012 - 05.2014
Job overview
- Checked patient’s vital signs
- Performed E.K.G and Phlebotomy
- Urinalysis, specimen collections, immunizations
- Triaged patients and updated records
- Verified insurance and obtained referrals
- Prepared patients for all procedures and testing
- Cleaned, stocked and prepared exam rooms
- Completed medical forms and reports.
- Performed medical records management, including filing, organizing and scanning documents.
Education
Monroe CollegeThe Bronx, NY
Bachelor Of Applied Arts And Science from Health Services Administration
University Overview
Hostos Community College
Certified Nurse Assistant
11.2014
University Overview
Monroe CollegeThe Bronx, NY
A.A.S Degree from Medical Assisting
04.2013
University Overview
Skills
- Microsoft Word
- Excel
- PowerPoint
- EKG
- Phlebotomy
- Quick Learner
- Medical Terminology Knowledgeable
- Exceptional Communication
- Documentation And Reporting
- Community Outreach
- Case Management Tracking
- Individualized counseling
- Regulatory Compliance
- Stakeholder Collaboration
Certification
- NYS Certified Nursing Assistant
- Home Health Aide Certificate
- American Red Cross (CPR and BLS) certified
Timeline
Administrative Analyst
Human Resources Administration
04.2023 - 05.2024
Case Manager
Women In Need Win
05.2022 - Current
Medical Assistant
Morris Heights Health Center
02.2012 - 05.2014
Monroe College
Bachelor Of Applied Arts And Science from Health Services Administration
Hostos Community College
Certified Nurse Assistant
Monroe College
A.A.S Degree from Medical Assisting