Blair Simmons
Kenmore
Summary
Regional Account Manager with a strong track record in sales management and strategic account development. Expertise in data analysis and client relationship cultivation, leading to significant business growth. Demonstrated success in effective communication and negotiation, driving results across diverse markets.
Overview
19
19
years of professional experience
Work History
Regional Account Manager
FedEx Office
Tonawanda
12.2016 - 06.2025
- Achieved sales targets and outcomes consistently by tenaciously pursuing new customers and sales opportunities.
- Conducted cost-benefit and needs analyses of current and potential customers to match services.
- Cultivated strategic client relationships to support business goals, growth strategies and profit drivers.
- Analyzed critical customer data to identify solutions and promote growth.
- Liaised with assigned accounts to review business operations and track progress toward objectives.
- Developed relationships with key decision makers at target accounts to gain new business opportunities.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Conducted market research and reported on competitors.
- Conducted regular meetings with clients to discuss needs and provide solutions.
Insurance Agent/Trainer
GEICO
Getzville
06.2008 - 08.2016
- Assisted clients in selecting appropriate insurance policies and coverage options.
- Educated customers on policy features and benefits during consultations.
- Processed policy applications and renewals efficiently and accurately.
- Collaborated with underwriters to assess risk and determine policy terms.
- Participated in team meetings to discuss strategies for improving customer service.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Assessed customer risk levels and recommended appropriate coverage options.
- Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
- Explained complex technical terms related to insurance plans in simple language for easy understanding.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
- Participated in continuing education courses to stay current on industry trends and changes in regulations.
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
- Negotiated contracts between insurers and insured parties in order to obtain favorable terms for both sides.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Counseled prospects and policyholders on coverage, limits and regulations.
- Developed appropriate quotes based on risk information.
- Monitored clients' insurance coverages to ensure changing needs were met.
- Contacted underwriters and submitted forms to obtain binder coverage.
- Achieved repeat business and referrals through personalized services.
- Remained current on latest industry trends by gaining comprehensive knowledge of financial and insurance products, services, and best practices.
- Leveraged industry trends to shape solutions and approaches.
Teacher/Teachers Assistant
Buffalo United Charter School
Buffalo
08.2007 - 06.2009
- Developed engaging lesson plans aligned with curriculum standards.
- Facilitated classroom discussions to promote critical thinking skills.
- Collaborated with colleagues to enhance instructional practices and student outcomes.
- Managed classroom behavior using positive reinforcement techniques.
- Communicated regularly with parents about student performance and needs.
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Supervised students throughout day, both in classroom and outside during breaks.
- Provided individualized instruction to meet the needs of all students.
- Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
- Utilized technology-based learning tools to enhance classroom instruction.
- Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
- Instructed students in academic subjects such as math, science, language arts, social studies, and history.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Encouraged critical thinking skills and problem solving strategies among students.
- Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
- Remained calm and patient in student interactions to support individual growth and development.
- Used videos, lectures and moderated discussions to engage students during class.
- Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
- Scheduled tutoring sessions to help students improve grades and gain better grasp course material.
- Introduced and encouraged debate-style classroom setting to increase student active participation and critical thinking.
- Assisted teachers in preparing lesson materials and classroom activities.
- Supported students with learning challenges through individualized attention and resources.
Federal Agent
United States Department of Homeland Security
San Diego
06.2006 - 07.2007
- Conducted thorough investigations into potential security threats.
- Collaborated with local agencies on joint operations and intelligence sharing.
- Utilized advanced surveillance tools to monitor suspicious activities.
- Prepared detailed reports on findings for departmental review.
- Participated in training programs to enhance investigative techniques and strategies.
- Engaged with community members to promote awareness of safety initiatives.
- Analyzed data to identify patterns related to criminal behavior and trends.
- Worked with local and federal law enforcement agents to apprehend suspicious individuals.
- Coordinated with local law enforcement agencies on joint task forces.
- Prepared cases for trial by compiling evidence, witness statements, and other documents.
- Reviewed security protocols at government facilities to ensure compliance with regulations.
- Developed strategies to identify and disrupt criminal activity.
- Gathered evidence, conducted interviews, and wrote reports of investigations.
- Collaborated with federal law enforcement agencies to apprehend and neutralize threats and coordinated counterintelligence operations with international law enforcement agencies.
- Interviewed witnesses or suspects to obtain intelligence on illegal activities.
- Created and filed reports to document investigative activities.
- Conducted thorough investigations into complex criminal activities, including fraud, cybercrime, and terrorism.
- Prepared detailed reports and presentations on investigation findings for law enforcement and judicial entities.
- Interviewed witnesses, suspects, and informants to gather essential details for investigations.
- Interviewed witnesses and persons of interest to gather statements for use in criminal investigations.
Education
Bachelor of Arts -
SUNY University At Buffalo
Buffalo, NY06-2004
Skills
- Sales management
- Customer relationship management
- Data analysis
- Strategic account development
- Market research
- Business negotiation
- Sales strategy
- Policy underwriting
- Risk assessment
- Client consultation
- Account management
- Negotiation skills
- Effective communication
- Training and mentoring
- Relationship building
- New client acquisition
- Client assessment
- Customer follow-up
- Quotes and sales
- Negotiation
- Policy writing
- Investigative techniques
- Report writing
- Client relationship management
- Sales forecasting
- Training and development
- Problem solving
- Critical thinking
- Interrogation tactics
- Intelligence analysis
- Leadership qualities
- Classroom management
- Lesson planning
- Individualized instruction
- Special needs support
- Conflict resolution
- Time management
- Progress monitoring
- Motivation techniques
- Behavior management
Timeline
Regional Account Manager
FedEx Office
12.2016 - 06.2025
Insurance Agent/Trainer
GEICO
06.2008 - 08.2016
Teacher/Teachers Assistant
Buffalo United Charter School
08.2007 - 06.2009
Federal Agent
United States Department of Homeland Security
06.2006 - 07.2007
Bachelor of Arts -
SUNY University At Buffalo