Blake Batista

• Negotiated favorable shipping rates with carriers, resulting in significant cost savings.
• Analyzed shipment data to identify trends, areas of improvement, and present recommendations for efficiency gains.
• Prepared detailed reports on account performance, highlighting key achievements and areas for improvement during client meetings.
• Collaborated with sales teams to provide accurate quotes for transportation services, leading to increased revenue opportunities.
• Coordinated timely deliveries by closely monitoring shipment schedules and proactively addressing potential delays.
• Provided exceptional customer service by promptly addressing inquiries and resolving issues related to shipments or account management.
• Achieved high levels of client satisfaction by regularly reviewing service quality and making necessary adjustments.

Seasonal Worker:

• How to be apart of a work line
• Assisting customers with any information to resolve complaints
• Developed interpersonal skills in the workplace in a chaotic environment (holiday seasons)

• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Built relationships with customers to encourage repeat business.

• Waited on costumers and built relationships that helped me ensure client satisfaction
• Learned the value of patience, helping myself develop, and better problem solving skills
• Developed strong multitasking skills while working and communicating with others to accomplish success for the business.