Everything negative - pressure, challenges - is all an opportunity for me to rise.
Kobe Bryant
Summary
Experienced Fire Inspector, Data Analyst & Logistics Account Executive. Dedicated, hardworking, and committed to becoming a dependable and valuable team member. Proven ability to establish and maintain excellent communication and relationships with clients. Experienced and dedicated Data Analyst with several years of experience identifying efficiencies and problem areas within data streams, while communicating needs for projects.
Overview
9
9
years of professional experience
Work History
Logistics Account Executive
Total Quality Logistics
01.2023 - 07.2023
Developed comprehensive account strategies for $4 million account that resulted in 2% increase in revenue
Held regular meetings to ensure alignment with workflow and to ensure team members were on track to meet deadlines
Exceeded quarterly sales goals by 5%, resulted with promotion to Sales Team Trainee Captain
Ability to coordinate and cover 30+ shipments daily.
Managed account while making 150+ outbound cold calls daily.
Serviced existing accounts on regular basis to maximize revenue.
Prospected new sales leads from directories, referrals and partners.
Fire Inspection Technician / Sales Executive
Fire & Life Safety
07.2018 - 01.2023
Maximized fire safety: Inspected, maintained, and expertly installed portable and fixed fire extinguishing equipment, ensuring optimal readiness for emergencies and strict adherence to safety protocols
Minimum of 10 building inspections daily.
Streamlined fire protection: Demonstrated expertise in inspecting various fire sprinkler systems, implementing improvements that enhanced facility safety and minimized risks
Enhanced collaboration: Orchestrated successful meetings with maintenance managers, building owners, and decision-makers, fostering productive partnerships and streamlined scheduling
Expert in fire systems: Leveraged extensive knowledge of dry and wet systems, fire pumps, and fire alarm panels to effectively troubleshoot, maintain, and optimize fire protection systems
Ensured life safety: Proactively performed preventative maintenance on fire alarm systems, ensuring full compliance with life safety codes and preventing potential hazards.
Followed quality assurance policies and procedures to verify work of production team.
Team Lead / Sales
Hudson Group
10.2017 - 07.2018
Exemplary store management: Strategically prepared and maintained store inventory, ensuring seamless operations and optimal customer satisfaction.
Efficient warehouse organization: Masterminded streamlined inventory systems warehousing, leading to accurate stock verification and efficient supply management.
Exceptional customer service: Offered hands-on support during peak hours and short-staffed situations, delivering exceptional customer experiences and fostering brand loyalty.
Supported sales account managers by providing accurate and detailed reports.
Optimized team performance: Held regular meetings to foster alignment and drive accountability, ensuring all team members were equipped to meet and exceed deadlines.
Directed and supervised team of 20, engaged in productivity and business development.
Manager
Jet's Pizza
06.2014 - 10.2017
Exceptional customer service: Offered hands-on support during peak hours and short-staffed situations, delivering exceptional customer experiences and fostering brand loyalty
Optimized team performance: Held regular meetings to foster alignment and drive accountability, ensuring all team members were equipped to meet and exceed deadlines
Profit-driven restaurant operations: Successfully managed day-to-day restaurant operations, implementing strategies that maximized profitability throughout work shifts
Efficient labor management: Skillfully supervised labor and hours for employees, optimizing workforce productivity and maintaining a harmonious work environment
Seamless order processing: Facilitated smooth food deliveries, orders, and shipments, ensuring timely fulfillment and customer satisfaction.
Education
Google Data Analytics Certificate - Data Analytics
Google, Mountain View, CA
08.2022
NICET Level I: Water Based Fire Protection - Fire Protection And Safety Technology
Pearson Vue Testing Center, Altamonte Springs, FL
06.2021
Pre Engineered: Fire Extinguisher License - Fire Protection And Safety Technology
Florida State Fire College, Ocala, FL
10.2018
High School Diploma -
Shiloh High School, Snellville, GA
05.2015
Skills
Computer Skills
Leadership
Microsoft Office
Microsoft PowerPoint
Communication Skills
SQL
Microsoft Excel
Data Analyst
Teamwork Skills
Time Management Skills
Customer Service Skills
Management Skills
Leadership Skills
Sales
Cold calling
Weekly Payroll
Customer Implementation
Filing Systems
Business Strategies
Staff Development
Salesforce Training
Customer Inquiries
Order Placement
UNIX Platform
Financial Modelling
Statistics and SAS
Data Mapping
Data Collection
Log Activities
Languages
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Logistics Account Executive - Total Quality Logistics
01.2023 - 07.2023
Fire Inspection Technician / Sales Executive - Fire & Life Safety
07.2018 - 01.2023
Team Lead / Sales - Hudson Group
10.2017 - 07.2018
Manager - Jet's Pizza
06.2014 - 10.2017
Google - Google Data Analytics Certificate, Data Analytics
Pearson Vue Testing Center - NICET Level I: Water Based Fire Protection, Fire Protection And Safety Technology
Florida State Fire College - Pre Engineered: Fire Extinguisher License , Fire Protection And Safety Technology
Logistics Account Executive and Logistics Coordinator at Total Quality Logistics Inc.Logistics Account Executive and Logistics Coordinator at Total Quality Logistics Inc.