Blake Fields
Tulsa,OK
Summary
Dynamic operations manager with a proven track record at Enterprise Mobility, excelling in sales and business growth. Skilled in optimizing processes and enhancing customer satisfaction through effective staff management and strategic planning. Committed to fostering a results-driven environment while implementing innovative solutions to drive operational efficiency.
Overview
3
3
years of professional experience
Work History
Assistant Branch Manager
Enterprise Mobility
Sapulpa, OK
03.2026 - Current
- Assisted in daily branch operations, ensuring efficient workflow and customer service standards.
- Supported team in executing branch goals by coordinating staff schedules and resources.
- Managed inventory levels, facilitating timely restocking of essential supplies and materials.
- Provided training to new employees on company policies and operational procedures.
- Addressed customer inquiries and resolved issues to enhance satisfaction and loyalty.
- Collaborated with senior management to implement process improvements for operational efficiency.
- Analyzed sales data to identify trends, assisting in strategic planning for future initiatives.
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
Management Trainee
Enterprise Mobility
Tulsa, OK
05.2025 - 03.2026
- Assisted in developing and implementing operational strategies to enhance efficiency across departments.
- Collaborated with cross-functional teams to analyze business processes and identify areas for improvement.
- Supported project management initiatives by coordinating timelines, resources, and stakeholder communications.
- Conducted market research to evaluate competitive landscape and inform strategic decision-making processes.
- Engaged in client interactions to gather feedback, enhancing service delivery and customer satisfaction initiatives.
- Improved management skills by participating in rigorous training programs and workshops.
- Acted with integrity, honesty, and knowledge to promote culture of company.
Manager
B&L Group
Tulsa, OK
05.2023 - 02.2025
- Oversaw daily operations, ensuring team adherence to safety and quality standards.
- Coordinated inventory management, optimizing stock levels and minimizing waste.
- Monitored performance metrics, identifying areas for operational enhancements.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Bachelor of Science - Criminology
University of Oklahoma
Norman, OK05.2023
Skills
- Operations management
- Business development
- Staff management
- Conflict resolution
- Customer relationship management
- Sales development
Timeline
Assistant Branch Manager
Enterprise Mobility
03.2026 - Current
Management Trainee
Enterprise Mobility
05.2025 - 03.2026
Manager
B&L Group
05.2023 - 02.2025
Bachelor of Science - Criminology
University of Oklahoma