BLAKE KELLY
Dallas
Summary
Results-driven Account Executive with a proven record in building partnerships and retaining key accounts. Skilled in expanding professional networks, influencing decision-makers, and developing effective strategies. Experienced in both business-to-consumer and business-to-business customer relationship management.
Overview
18
18
years of professional experience
Work History
INSIDE SALES ACCOUNT EXECUTIVE
RIZE HOME
Dallas
05.2026 - Current
- Developed and maintained strong relationships with existing customers to ensure repeat business.
- Developed and executed sales strategies to meet customer needs.
- Utilized CRM software to track leads and customer interactions.
- Delivered superior customer support to improve account retention rate.
- Attended weekly meetings with management team to discuss performance metrics.
- Generated leads by cold calling prospects and other marketing activities.
- Monitored competitors' pricing strategies and recommended changes in own price structure accordingly.
- Collaborated with outside sales representatives in order to increase sales volume.
- Performed regular follow-up calls with customers to ensure satisfaction with purchase decisions.
- Analyzed customer needs and preferences to recommend appropriate products or services.
- Participated in trade shows, conferences and other events to promote the company's products or services.
- Negotiated prices, terms of sale and service agreement to close transactions.
INDEPENDENT SALES CONSULTANT
RIZE HOME
Dallas
02.2025 - 05.2026
- Developed multi-state territory sales strategies to expand market presence and client base.
- Managed client relationships through regular check-ins and feedback sessions.
- Implemented CRM systems for tracking customer interactions and sales progress efficiently.
- Provided expert product knowledge to clients while presenting products and services.
- Conducted market research to identify emerging trends and customer needs.
- Monitored competitor activities in order to stay ahead of the competition.
- Kept personal relationships with clients through frequent visits.
ACCOUNT MANAGER
HIEND ACCENTS
06.2023 - 05.2024
- Managed diverse portfolio of over 1000 accounts, ensuring timely communication and effective problem resolution.
- Crafted product presentations tailored to address clients' specific challenges, enhancing client engagement and satisfaction.
- Partnered with sales team to pinpoint upsell opportunities, facilitating client base expansion.
- Concluded 2023 year with 19% growth, with territory at an 8% decline at time of hire
- Conducted 100+ customer outreaches per week via phone, email, SMS
- Improved overall team productivity by implementing best practices in organization and time management.
- Provided input during team meetings, presenting innovative ideas that contributed to future growth strategies.
- Assisted in development of training materials for new hires, ensuring smooth onboarding process.
- Created and implemented company employee engagement initiative
ACCOUNT MANAGER
KIEHL'S SINCE 1851
09.2018 - 05.2023
- Strengthened relationships with key business partners, sales associates, and clients to enhance collaboration and drive sales
- Evaluated client needs and developed tailored solutions to increase positive customer ratings
- Developed strategies that improved client retention rates through tailored support and communication
- Worked closely with multiple Sales and Training Executives to identify and determine opportunities for additional education in territory
- Partnered with Store and Department Managers to review sales performance, business strategies, stock levels, visual merchandising assortment, and mix of business
- Worked together with Executives and Managers to plan trainings, events, support days and business strategy meetings
- Coordinated, managed and executed key sales events
- Implemented event initiatives that increased business engagement during non-promotional periods
- Managed multi-state territory containing 15-20 locations
SALES AND EDUCATION COORDINATOR
ORIGINS NATURAL RESOURCES INC.
02.2018 - 07.2018
- Developed relationships with Top Volume Sephora Store Directors, Cast Members, Education Experts and District Trainers
- Partnered with Sales and Education Executive to identify education opportunities, enhancing team knowledge across territory
- Collaborated with Director of Field Development to design and implement multiple targeted Sephora trainings, improving educator effectiveness
- Successfully trained current Origins/Sephora freelancers
- Worked together with Executive and Store Directors to plan trainings, events and support days
- Coordinated and executed key market events, driving engagement and fostering relationships with store teams
- Partnered with Store Director to review sales performance, business strategy, stock levels, visual merchandising assortment, and mix of business
- Positively impacted total business trend in high level NYC Sephora doors
- Fiscal year 2018 territory +8% to LY, +13% Fiscal Plan
COUNTER MANAGER/SALES SUPERVISOR
MACY’S | ORIGINS NATURAL RESOURCES
01.2008 - 01.2017
- Increased revenue from $20,000 under fiscal plan to $36,600 over fiscal plan in six months
- Achieved personal sales and credit goals by building customer relationships and loyalty
- Raised client retention by 13%
- Awarded 'Counter of the Year' for most improved counter in department
- Trained and developed associates on policies, product knowledge, and productivity goals, enhancing team performance and customer service
- Developed and implemented events that drove customer engagement and supported achievement of department goals
- Reviewed and analyzed business performance across various timeframes to identify trends and inform strategic decisions
- Total revenue for fiscal year events: $86,000
ASSISTANT STORE MANAGER
ORIGINS
02.2012 - 07.2016
- Achieved top sales metrics by maintaining high average unit sales, sales per hour, and customer capture rates.
- Achieved personal sales goals and contributed to overall store targets through strategic sales initiatives
- Coached and motivated staff to achieve sales goals
- Reviewed and analyzed business performance metrics to identify trends and inform sales strategies
- Developed and implemented store events to enhance customer engagement and increase sales
- Successfully planned and executed multiple sales events
- Developed long-lasting client relationships
- Implemented and maintained visual standards
- Assisted in development of employees
- Collaborated with Store Manager to lower shortage to under 1.5
Education
Associate of Science - Theatre
Borough of Manhattan Community College
New York, NY05-2008
Non-Degree Certification Program -
American Musical And Dramatic Academy
New York, NY10-2005
Skills
- Territory sales management
- Strategic sales knowledge
- Business development
- Account management
- Client management
- Client consultation
- Product presentations
- Performance metrics
- Budget management
- Retention strategies
- Team collaboration
- Time management
- Relationship building
Software
Microsoft Office
Repzio
Airtable
SAP Business One
SAP Concur
Notion
LeadSquared
NetSuite
NextivaOne
Timeline
INSIDE SALES ACCOUNT EXECUTIVE
RIZE HOME
05.2026 - Current
INDEPENDENT SALES CONSULTANT
RIZE HOME
02.2025 - 05.2026
ACCOUNT MANAGER
HIEND ACCENTS
06.2023 - 05.2024
ACCOUNT MANAGER
KIEHL'S SINCE 1851
09.2018 - 05.2023
SALES AND EDUCATION COORDINATOR
ORIGINS NATURAL RESOURCES INC.
02.2018 - 07.2018
ASSISTANT STORE MANAGER
ORIGINS
02.2012 - 07.2016
COUNTER MANAGER/SALES SUPERVISOR
MACY’S | ORIGINS NATURAL RESOURCES
01.2008 - 01.2017
Associate of Science - Theatre
Borough of Manhattan Community College
Non-Degree Certification Program -
American Musical And Dramatic Academy