Blake Reno
New Braunfels,TX
Summary
Proven leader with a track record of enhancing team productivity and customer satisfaction at Texas Tubes. Skilled in staff training and financial management, adept at fostering client relationships and streamlining processes. Demonstrates exceptional delegation capabilities and a customer service focus, driving significant improvements in operational efficiency.
Overview
6
6
years of professional experience
Work History
Manager on Duty
Texas Tubes
2020.03 - Current
- Trained employees in essential job functions.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
- Collaborated with other managers on strategic initiatives, sharing best practices to achieve common goals across the organization.
- Improved team productivity by implementing efficient scheduling and task delegation processes.
Mobile Detailer
Kelleys Collision
2019.08 - 2022.07
- Demonstrated adaptability when facing unique challenges or complex requests, leading to successful project completion.
- Established trust and rapport with clients through clear communication and dedication to understanding their specific needs.
- Maintained safety standards within the workspace, ensuring proper storage of chemicals and adherence to OSHA guidelines.
- Cultivated lasting relationships with repeat clientele through personalized care and unmatched service excellence.
- Optimized resource usage by accurately assessing project requirements and procuring necessary supplies before job commencement.
Laborer Helper
SB Contractors
2018.09 - 2019.07
- Enhanced project efficiency by assisting skilled laborers in various construction tasks.
- Operated hand tools and power equipment safely, reducing risk of injury or damage to property during construction projects.
- Addressed unexpected challenges proactively during the construction process, enabling prompt resolution of issues before impacting deadlines.
- Demonstrated initiative by using free time to seek lessons on the operation of heavy equipment, in order to become a proficient and reliable replacement operator.
Education
Associate of Arts - Management
Hill College
Hillsboro, TXBBA - Management
Texas State University
San Marcos, TXHigh School Diploma -
New Braunfels High School
New Braunfels, TX05.2017
Skills
Customer service focus
Delegation capabilities
Sales and Marketing
Staff Training and Development
Policy Enforcement
Staff Management
Financial Management
Processes and procedures
Hunting/ Fishing
Passionate about hunting and fishing, with extensive experience in outdoor activities and conservation. Skilled in tracking, safety protocols, and environmental stewardship. Demonstrated exceptional ability to plan and execute successful hunting and fishing trips, showcasing strong problem-solving skills and patience. Committed to sustainable practices and respecting wildlife habitats.
Timeline
Manager on Duty
Texas Tubes
2020.03 - Current
Mobile Detailer
Kelleys Collision
2019.08 - 2022.07
Laborer Helper
SB Contractors
2018.09 - 2019.07
Associate of Arts - Management
Hill College
BBA - Management
Texas State University
High School Diploma -
New Braunfels High School
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