Blake Ruffing
Ostrander
Summary
Marketing student at The Ohio State University with a 3.35 GPA and 38 credit hours completed, including A’s in micro and macroeconomics. Awarded an $2000 academic scholarship for strong academic performance. Graduated from Worthington Kilbourne High School with a 3.6 GPA and earned multiple varsity letters in football and lacrosse. Experienced in customer service, team coordination, and operations through roles in hospitality, retail, and golf course support. Known for strong communication, organization, and a reliable, team-oriented work ethic. Highly adaptable, organized, and dependable able to multitask, collaborate with teams, and deliver value in dynamic environments. Eager to apply marketing knowledge, people skills, and work ethic to contribute to company growth and customer engagement.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
Work History
Cashier
Rally House
Lewis Center
02.2025 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Operated cash register efficiently and accurately, processed payments by cash ,credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Issued receipts, refunds, credits or change due to customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Outside Staff Member
The club at Tartan Fields
Dublin
05.2023 - Current
- Ensured that all necessary equipment was available and operational during outings.
- Demonstrated strong organizational skills while managing multiple tasks simultaneously.
- Communicated effectively with team members to ensure smooth coordination.
- Greeted golfers as they arrived at events to ensure a positive experience for all guests.
- Provided customer service to the golfers by cleaning clubs, grabbing their bags, cleaning shoes, making sure their carts are cleaned and staged, and making sure they have clean balls at the range.
Cashier
Public Lands
Polaris
09.2023 - 01.2025
- Processed returns and exchanges of merchandise in accordance with store policies.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Answered customer inquiries regarding store policies and procedures.
- Followed company security procedures for handling large sums of money.
Server Assistant
101 Craft Kitchen
Dublin
08.2022 - 02.2023
- Resolved customer complaints swiftly and professionally when needed.
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
- Maintained cleanliness of dining area by wiping down tables after each seating.
- Restocked bar items such as napkins, straws, cups and glassware as necessary.
- Organized menus, silverware, and condiments at each table prior to seating guests.
- Ensured that all utensils were sanitized properly before use.
- Cleared dishes after courses for prompt table maintenance.
Landscaper
Matt Dickson
Dublin
04.2022 - 09.2022
- Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
- Cleaned up debris after completing jobsite tasks.
- Laid sod on prepared surfaces for a finished look of the landscape design.
- Cultivated soil by using rakes, shovels, hoes, trowels or other tools.
- Pruned trees, shrubs, hedges, bushes and vines to enhance their growth patterns.
- Applied mulch and burlap coverings to bushes and trees for winter.
Education
Marketing
The Ohio State University
Columbus, OH 08.2024 - 08.2025
Worthington Kilbourne High School
Columbus , OHSkills
- Customer service
- Team coordination
- Effective communication
- Organizational skills
- Problem solving
- Technology knowledge
- Physically fit
- Team collaboration
- Lawn care techniques
- Attention to detail
- Time management
Timeline
Cashier
Rally House
02.2025 - Current
Marketing
The Ohio State University
08.2024 - 08.2025
Cashier
Public Lands
09.2023 - 01.2025
Outside Staff Member
The club at Tartan Fields
05.2023 - Current
Server Assistant
101 Craft Kitchen
08.2022 - 02.2023
Landscaper
Matt Dickson
04.2022 - 09.2022
Worthington Kilbourne High School