Blake Webb
Mansfield
Summary
Dynamic Autotech Agent and Retail Sales Associate with a proven track record at Bestbuy Retail Store, excelling in customer service and care. Leveraged advanced diagnostics and problem-solving skills to enhance customer satisfaction. Known for a positive attitude and expertise in automotive electronics, consistently delivering beyond expectations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Autotech Agent
Bestbuy Retail Store
02.2023 - Current
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Informed clients on how to use there new products such as Remote starts, and in-dash Stereos,
Retail Sales Associate
Bestbuy Retail Store
10.2022 - 02.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Madison Comprehensive High School
Mansfield, OH05-2024
Skills
- Problem-solving skills
- Positive attitude
- Customer service and care
- Problem-solving
- Critical thinking
- Polite communication skills
- Brake system maintenance
- Electrical systems repair
- Advanced diagnostics
- Automotive electronics
- Tire and wheel service
- Fluid exchange services
- Suspension and steering
Certification
- ASE Certified Automobile
- Suspension and Steering Certification (A4) - National Institute for Automotive Service Excellence.
Timeline
Autotech Agent
Bestbuy Retail Store
02.2023 - Current
Retail Sales Associate
Bestbuy Retail Store
10.2022 - 02.2023
High School Diploma -
Madison Comprehensive High School
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