Education
Cherry Creek High School
Greenwood Village, Colorado
08.2017 - 05.2021
- Developed and implemented effective
methods for achieving department
goals
- Collaborated with other departments
to ensure ef cient work ow and
completion of tasks
- Developed and implemented training
programs for new and existing
employees
- Evaluated employee performance and
provided feedback when necessary
- Handled customer complaints and
resolved con ict between staff
members
- Ensured compliance with applicable
safety regulations and regulations
- Management
- New associate Coaching and Training
- Handling Customer Complaints
- Merchandising
- Building relationships
- Handling Associate problems
- Organization
- Delegation
- Follow up
- Willingness to learn new things
- Receive and process incoming freight shipments with ef ciency
- Unload, count and inspect all incoming packages for damage
- Utilize pallet jacks, forklifts and other material handling equipment to move freight
- Assist in the replenishment and stocking of product in the warehouse
- Label, sort and organize product for ef cient storage
- Maintain a clean and safe work environment
- Responsible for managing freight operations, including daytoday operations,
scheduling, and routing
- Collaborated with other departments to ensure timely and accurate freight operations
- Developed and implemented processes and procedures to improve freight operations
- Supervised and trained a staff of up to 10 employees
- Ensured compliance with company policies and procedures
- Resolved customer inquiries and complaints in a timely and professional manner
- Developed and implemented strategies to improve department performance and
ef ciency
- Supervised and monitored daily operations of a multimillion dollar department
- Developed and implemented department procedures and processes
- Analyzed sales data and identi ed opportunities to increase sales
- Monitored inventory levels and identi ed any discrepancies
- Trained and mentored new staff members on departmental processes
- Developed and maintained relationships with subcontractors, suppliers, and other
stakeholders
- Excellent communication and organizational skills
- Pro cient in troubleshooting and resolving electrical problems
- Knowledgeable in all aspects of electrical design and installation including conduit,
wiring, switchgear, and electrical panels