Summary
Overview
Work History
Education
Skills
Timeline
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Blakeleigh Langley

Vance,AL

Summary

Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.

Overview

6
6
years of professional experience

Work History

Lead Certified Pharmacy Technician

Publix Pharmacy
10.2021 - Current
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Developed and implemented improvements to pharmacy organization system.
  • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Managed opening and closing duties for pharmacy.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Collected co-payments or full payments from customers.
  • Entered and processed patients' prescriptions into internal system.
  • Resolved third-party billing, computer system and customer service issues.
  • Facilitated seamless transitions between shifts by thoroughly documenting all relevant information for coworkers during handoffs.

Pharmacy Technician

Hinkle Pharmacy
05.2019 - 10.2021
  • Collaborated with insurance companies to facilitate prescription approvals and payments
  • Filled prescriptions by retrieving and counting medications and verifying accuracy
  • Developed strong customer relationships and maintained customer loyalty
  • Resolved customer issues and answered questions to deliver a positive customer experience
  • Conducted phone communications with physicians, customers, and patients
  • Reported prescriptions errors and adhered to company policies
  • Performed duties as assigned by the Pharmacy Manager, Staff Pharmacist, and Execute tasks as instructed by Pharmacy and Store Management while using all features within the pharmacy management systems.

Boutique Associate

Taylor Bug’s Kids Boutique & Consignment
06.2018 - 05.2019
  • Arranged store displays and restocked products to maintain a clean and organized shop with in-demand merchandise
  • Assisted, sold, and explained products offered by approaching and greeting customers on the sales floor
  • Secured orders and keyed data into point of sale system and accepted payment to complete sales transaction
  • Maintained knowledge of current sales and promotions, return and exchange policies, and security practices
  • Helped customers find desired items and sizes by supporting each person throughout the buying process.

Education

National Healthcare Association Certified Pharmacy Technician -

NHA
12.2022

Lawson State Community College -

T.A. Lawson State Community College
Birmingham, AL
05.2021

High School Diploma -

Oak Grove High School
Bessemer, AL
2018

Skills

  • Patient Profile Setup
  • Prioritization and Organization
  • Drug storage procedures
  • Record preparation
  • FDA Drug Safety Guidelines
  • Medical Insurance Claims Processing
  • Supply Restocking
  • Certified Pharmacy Technician
  • Inventory Tracking
  • Team Coordination

Timeline

Lead Certified Pharmacy Technician

Publix Pharmacy
10.2021 - Current

Pharmacy Technician

Hinkle Pharmacy
05.2019 - 10.2021

Boutique Associate

Taylor Bug’s Kids Boutique & Consignment
06.2018 - 05.2019

National Healthcare Association Certified Pharmacy Technician -

NHA

Lawson State Community College -

T.A. Lawson State Community College

High School Diploma -

Oak Grove High School

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Blakeleigh Langley