Blanca Mejia-Alfaro
Salinas
Summary
Adept at enhancing customer experiences and streamlining operations, I leveraged my customer service and organizational skills at Winchell's Donut House to foster repeat business and maintain high service standards. Recognized for reliability and professionalism, I excel in fast-paced environments, ensuring operational excellence and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Cashier
Winchell's Donut House
09.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Crew Team Member
In-N-Out Burger
08.2021 - 08.2022
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
Personnel Clerk
Salinas Union High School District
01.2019 - 07.2021
- Managed benefits administration, providing clear information to employees about their entitlements and options.
- Collaborated with department managers to identify staffing needs and develop recruitment strategies accordingly.
- Conducted thorough background checks on potential candidates, minimizing risks of hiring unsuitable personnel.
- Organized regular trainings and workshops for employee skill development and increased job satisfaction.
Education
High School Diploma -
Salinas High School
Salinas, CA05-2021
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Reliability and punctuality
- Professionalism and courtesy
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Winchell's Donut House
09.2022 - Current
Crew Team Member
In-N-Out Burger
08.2021 - 08.2022
Personnel Clerk
Salinas Union High School District
01.2019 - 07.2021
High School Diploma -
Salinas High School
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