Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Affiliations
Languages
References
Timeline
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Blessing Offiong

Windsor Mill,United States

Summary

Dynamic healthcare professional with extensive experience at Prosper Health and Behavioral Care, excelling in patient scheduling and HIPAA compliance. Proven ability to enhance patient experiences through effective communication and relationship building. Skilled in multitasking and problem-solving, ensuring efficient operations in fast-paced environments. Passionate about delivering exceptional care and support.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Medical Receptionist

Prosper Health and Behavioral Care
Baltimore, United States
04.2024 - Current
  • Gathered information from patients, processed registration paperwork and collected payments.
  • Maintained neat lobby areas and greeted each person promptly.
  • Entered updated information in patient account pages and charts.
  • Scheduled appointments, lab tests, and procedures for patients.

Certified Medication Technician

Absolute Home Care
Baltimore, MD
01.2023 - 04.2024

Healthcare Customer Service Representative

HBH Wellness
Baltimore, MD
09.2023 - 03.2024

Medical Assistant

Praise HealthCare
Baltimore, MD
03.2023 - 08.2023

Sales Marketer/Digital Marketer

ZenithBank
Uyo, Nigeria
01.2019 - 12.2022

Customer Service Representative

Zenith Bank PLC
Uyo, Nigeria
09.2015 - 12.2018

Education

Master of Business Administration (M.B.A.) - BUSINESS ADMINISTRATION

ESUT BUSINESS SCHOOL
NIGERIA
11.2024

Bachelor of Arts (B.A.) - ENGLISH and LITERATURE

IMO STATE UNIVERSITY
Owerri, NIGERIA
08.2005

Skills

  • HIPAA Compliance
  • Appointment Scheduling
  • Microsoft Office
  • CPR Certification
  • Interpersonal and effective Communication
  • Problem-solving abilities
  • Relationship Building
  • Collaboration and Teamwork
  • Analytical Skills
  • Medical office administration
  • Patient scheduling
  • Teamwork and collaboration
  • Multitasking capacity
  • Referral verification

Certification

  • Level 1 Certification - Level 1 Therapy Certification, 07/01/24
  • Certified Medication Technician, 07/01/23
  • Direct Support Professional, 07/01/23

References

References and Background Checks Available on request

Languages

English, Fluent

Affiliations

My hobbies include cooking and enhancing my cooking skills, networking and building relationships for business and money making opportunities and swimming

Languages

English
Professional

References

References available upon request.

Timeline

Medical Receptionist

Prosper Health and Behavioral Care
04.2024 - Current

Healthcare Customer Service Representative

HBH Wellness
09.2023 - 03.2024

Medical Assistant

Praise HealthCare
03.2023 - 08.2023

Certified Medication Technician

Absolute Home Care
01.2023 - 04.2024

Sales Marketer/Digital Marketer

ZenithBank
01.2019 - 12.2022

Customer Service Representative

Zenith Bank PLC
09.2015 - 12.2018

Master of Business Administration (M.B.A.) - BUSINESS ADMINISTRATION

ESUT BUSINESS SCHOOL

Bachelor of Arts (B.A.) - ENGLISH and LITERATURE

IMO STATE UNIVERSITY