Results-driven professional bringing several years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives.
Overview
10
10
years of professional experience
Work History
Market Manager
AT&T
Garden City, NY
03.2024 - 05.2025
Managed daily store operations, overseeing scheduling, inventory control, cash management, and AT&T compliance.
Hired and trained a high-performing sales team, achieving consistent sales targets and enhancing customer satisfaction.
Delivered personalized wireless and entertainment solutions, resolving issues to foster brand loyalty.
Monitored sales performance and KPIs, utilizing data analysis to drive informed business decisions.
Executed product launches and promotions in line with corporate marketing objectives.
Conducted regular audits and implemented loss prevention strategies to ensure operational excellence.
Developed strong relationships with local businesses and community members to expand AT&T's customer base.
Oversaw budget allocation for marketing activities ensuring optimal resource utilization.
Conducted market research to understand customer needs, preferences, and buying behaviors.
Conducted interviews, made hiring decisions matching appropriate skill level to job and evaluated team member performance.
SENIOR CASH ACCOUNTANT
Rainbow Apparel Companies
Brooklyn, NY
06.2020 - 08.2022
Managed daily cash reconciliations for retail transactions and vendor payments.
Collaborated with other departments within the organization to resolve payment discrepancies or inquiries regarding cash activity.
Reconciled store cash, credit card, and operating accounts to maintain financial integrity.
Analyzed monthly expenses and prepared journal entries for month-end closing processes.
Produced detailed sales reports, supplying key financial data for audits and leadership decisions.
Cross-trained within accounting team, demonstrating adaptability and teamwork.
ASSOCIATE BUYER
Rainbow Apparel Companies
Brooklyn, NY
01.2018 - 06.2020
Led product selection and seasonal merchandising strategies, enhancing sales and customer engagement.
Reviewed purchase orders for accuracy and compliance with company standards.
Resolved any discrepancies between purchase orders and invoices from suppliers.
Generated purchase orders based on approved requisitions from internal departments.
Managed day-to-day operations associated with maintaining an effective buying system.
GROUND OPERATIONS/AIRPORT OPERATIONS
JetBlue Airways Corp
John F. Kennedy Airport, NY
09.2015 - 09.2016
Delivered exceptional customer service during check-in, boarding, and flight inquiries for travelers.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Managed gate operations, including announcements, boarding processes, and real-time coordination with crews.
Operated ground service equipment to ensure safe and timely aircraft turnaround.
Marshaled aircraft to and from parking while maintaining communication with pilots and ground control.
Loaded, tagged, and transported baggage, ensuring accuracy for oversized and special cargo.
Operated equipment and machinery according to safety guidelines.
Assisted passengers with disabilities during boarding and deplaning processes.
Adapted to fluctuating schedules and weather conditions while prioritizing safety and efficiency.