Bo Nguyen
McKinney,TX
Summary
Experienced professional with a proven track record of increasing engagement through innovative strategies. Specializes in developing and implementing effective campaigns to maximize ROI and enhance business results. Motivated server with an engaging personality and flexible approach. Upbeat, friendly, and anticipates customer needs to facilitate enjoyable dining experiences.
Overview
9
9
years of professional experience
Work History
Social Media Marketing Specialist
Founder
10.2023 - Current
- Managed social media accounts on day-to-day basis to increase company recognition by creating engaging content.
- Boosted reach by creating digital content, managing scheduling, maintaining social media accounts and reporting analytics to measure engagement.
- Increased user base by promoting brand awareness and launching key marketing efforts.
- Trafficked advertisements to target audience using specific algorithms for focused exposure.
Shift Manager /Head Bartender
Oni Ramen
12.2022 - 11.2023
- Coached crew members to optimize performance and motivate toward more efficient work.
- Kept employees operating productively and working on task to meet business and customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
Server
RA SUSHI
06.2021 - 12.2021
- Cultivated warm relationships with regular customers.
- Assisted other workers to achieve maximum efficiency during peak attendance times.
- Served guests in a fast-paced environment and managed time for an optimal experience for each guest.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Assistant Manager
Planet Fitness
01.2020 - 05.2021
- Analyzed monthly dashboards and percentages to execute strategic plans to increase gyms EFT and rate per member.
- Consistently recovered and collected over 110% of monthly past due balances from erroneous accounts/billing information allowing Groton PF to become #1 in the state for collecting balances.
- Scheduled and trained 10 employees about customer service policies, conflict resolution, daily statistics, payment processing, scheduling policies, opening/closing procedures, and perfecting membership sales techniques.
High Limit Dealer
Mohegan Sun
07.2017 - 11.2019
- Achieved promotion to deal in high limit blackjack pits in under 3 months.
- Capability to deal hands which involved large amounts of cash/chips that ranged from $500 minimum to $25,000 max a hand.
- Proficient in converting to different table games which included Black Jack, Spanish 21, Three Card Poker, and Let it Ride.
Cook/Server
Costello's Clam Shack
07.2016 - 07.2017
- Regularly assisted colleagues during rush-hour periods by helping take customers orders and bringing out dishes as they were prepared.
- Excellent grasp of safety and sanitation standards.
- Prepared and arranged over 100+ orders daily which involved appetizers, entrees, and dessert.
Education
A.S. - Marketing
Three Rivers Community College
Norwich, CT07.2025
Skills
- Certified in CPR & AED, TABC, and Food Handlers
ADDITIONAL INFORMATION
Languages: Vietnamese (fluent in speaking)
ADDITIONAL INFORMATION
Eligibility: (USPR) Eligible to work in the U.S. with no restrictions.
Timeline
Social Media Marketing Specialist
Founder
10.2023 - Current
Shift Manager /Head Bartender
Oni Ramen
12.2022 - 11.2023
Server
RA SUSHI
06.2021 - 12.2021
Assistant Manager
Planet Fitness
01.2020 - 05.2021
High Limit Dealer
Mohegan Sun
07.2017 - 11.2019
Cook/Server
Costello's Clam Shack
07.2016 - 07.2017
A.S. - Marketing
Three Rivers Community College
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