Summary
Overview
Work History
Education
Skills
Affiliations
Websites
Timeline
Generic

Bob Kreutler

Branford

Summary

Dynamic Operations Manager at Guitar Center with a proven track record in inventory management and team leadership. Enhanced customer satisfaction through effective quality assurance practices and resolved complaints swiftly. Skilled in budgeting and cost control, driving operational efficiency to achieve profitability goals while fostering employee development.

Overview

33
33
years of professional experience

Work History

Operations Manager

Guitar Center
Southington
01.2010 - Current
  • Directed day-to-day operations for optimal performance and standards.
  • Tracked stock levels to ensure consistent product availability.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Assessed employee development needs and provided feedback on their progress towards meeting goals.
  • Maintained accurate inventory records to track stock levels and minimize costs.
  • Collaborated with team leaders on quality audits.
  • Delegated work to staff, setting priorities and goals.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Analyzed and controlled materials, supplies and equipment operational expenses.
  • Completed day-to-day duties accurately and efficiently.

Owner

BK Studio
Branford
06.1992 - 12.2023
  • Delivered creative solutions across a range of design needs in the freelance sector.
  • Created storyboards for television commercials at Swift.Com.
  • Package designer for Magic Silk. Produced Package designs for Lingerie company's Male Power division
  • BK Studio Penguins: Offers a wide range of merchandise featuring exclusive penguin designs created for my online shop.
  • Many other projects as well, including tattoo design, house portraits, logo design, gallery installation graphics, etc.

Store Manager

Wall Street Gallery
Madison
04.1997 - 02.2009
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Updated and maintained store signage and displays.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Operated a variety of machinery and tools safely and efficiently.
  • Completed day-to-day duties accurately and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Education

Bachelor of Arts - Illustration

Paier College of Art, Inc
CT
05-1992

Skills

  • Inventory management
  • Project management
  • Team leadership
  • Time management
  • Quality assurance
  • Customer service
  • Employee training
  • Building and facility management
  • Operational efficiency
  • Budgeting and cost control

Affiliations

Activities/ Interests:

Art: I have an Illustration degree, and ran my own freelance business for years. I am a big fan of comic art and surrealism.

Music: I not only work in a music store, I play guitar as well

Hiking: It's always good to get out into nature.

Juggling: A side hobby of mine.

Cooking: I'm a big fan of good food. Aren't we all.

Timeline

Operations Manager

Guitar Center
01.2010 - Current

Store Manager

Wall Street Gallery
04.1997 - 02.2009

Owner

BK Studio
06.1992 - 12.2023

Bachelor of Arts - Illustration

Paier College of Art, Inc

Similar Profiles

CREATE PROFILE
Bob Kreutler