Bobbi Cannon
Cincinnati,OH
Summary
Dependable administrative professional with demonstrated customer service skills in all interactions, with both external and internal customers. Social and communicative with high regard for sensitive and confidential information. Ready to bring two years of relevant work experience to the team.
Overview
4
4
years of professional experience
Work History
Patient Access Specialist
Jewish Hospital
10.2021 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Collected and validated patient demographics and insurance information.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Accuracy rate of 90% or above on all patients charts.
Customer Service Representative
Andy's Cafe
06.2019 - 09.2021
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Maintained clean and orderly work areas by mopping floors, emptying trash cans and wiping down surfaces.
Volunteer
St Vincent De Paul Society
04.2019 - 04.2019
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Guided troubled individuals to tools and resources necessary for healing.
Education
BBA - Marketing
Northern Kentucky University
Newport, KY05.2026
High School Diploma -
Shroder Paideia High School
Cincinnati, OH05.2019
Skills
- Front Desk Operations
- Patient Registration
- Customer Satisfaction
- Punctual and Hardworking
- Money Handling
Timeline
Patient Access Specialist
Jewish Hospital
10.2021 - Current
Customer Service Representative
Andy's Cafe
06.2019 - 09.2021
Volunteer
St Vincent De Paul Society
04.2019 - 04.2019
BBA - Marketing
Northern Kentucky University
High School Diploma -
Shroder Paideia High School
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