Bobbi Trotto
Pompano Beach,FL
Summary
Empathetic and results-oriented executive leader with a proven track record of building high-performing teams, improving operational performance, and delivering exceptional client experiences. Known for combining strong analytical and problem-solving abilities with a people-first leadership approach that fosters trust, engagement, and accountability. Experienced in driving organizational growth and implementing strategies that improve outcomes while maintaining a strong commitment to service excellence and human connection.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Remodeling Consultant
Power Home Remodeling
12.2025 - Current
- Creates comprehensive remodeling plans tailored to client needs and preferences; utilizing sales aptitude to close based on their true need.
- Conducts detailed project assessments to ensure feasibility and cost-effectiveness.
- Collaborates with clients to establish design concepts and material selections.
- Develops and maintains strong relationships with clients to drive repeat business.
- Analyzes sales data to forecast trends and adjust strategies for maximum revenue growth.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Executive Director
Recovery Unplugged
Lake Worth, FL
08.2024 - 11.2025
- Oversaw program development, ensuring alignment with mission and effective resource allocation.
- Mentored senior management team, fostering leadership skills and professional growth.
- Established performance metrics to evaluate program effectiveness and operational efficiency.
- Managed budgetary oversight, optimizing financial resources for sustainable growth and impact.
- Built relationships with clients, families, referral partners and other institutions
- Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
Director of Client Services
Recovery Unplugged
Fort Lauderdale, FL
08.2018 - 08.2024
- Led client service initiatives to enhance patient engagement and satisfaction across three facilities.
- Data reporting to maintain organization, build relations with insurance companies utilizing the data secured and maintaining data integrity for the company.
- Generated additional revenue for the company by facilitating all extensions of care as recommended by the medical and clinical team.
- Developed training programs for staff to improve service delivery and operational efficiency.
- Interacted with clients on regular basis to quickly alleviate issues and provide project updates.
- Analyzed client feedback to identify trends and drive continuous improvement efforts.
- Started as an alumni coordinator and have been promoted within twice. I have been in the Director role since 06/2020.
Registered Behavior Technician
Butterfly Effects
Deerfield Beach, FL
12.2016 - 12.2018
- Conducted functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
- Promoted positive interactions of children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication and utilizing stress scales to turn emotions into concrete concepts.
- Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
Education
High School Diploma -
Shoreham-Wading River High School
Shoreham, NY06-2011
Skills
- Client relationships
- Customer satisfaction
- Problem-solving
- Leadership
- Salesforce
- KIPU
- Microsoft Office
- Professional and courteous
- Adaptability and flexibility
- Active listening
- Operations management
- Teamwork and collaboration
- Time management
- Sales expertise
Certification
- CNP - Certified Notary Public
Timeline
Remodeling Consultant
Power Home Remodeling
12.2025 - Current
Executive Director
Recovery Unplugged
08.2024 - 11.2025
Director of Client Services
Recovery Unplugged
08.2018 - 08.2024
Registered Behavior Technician
Butterfly Effects
12.2016 - 12.2018
High School Diploma -
Shoreham-Wading River High School