Summary
Overview
Work History
Education
Skills
Timeline
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Bobbi Williams

Arlington,TX

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

4
4
years of professional experience

Work History

Server Shift Leader

54th Street Restaurant & Drafthouse
11.2022 - Current
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Sales Associate

Victoria's Secret & PINK
10.2022 - Current
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Server

The Gristmill River Restaurant & Bar
09.2021 - 08.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Coach

Extreme Gymnastics
07.2021 - 10.2021
  • Utilized positive communication to encourage team and promote integrity and respect.
  • Collaborated with other coaches to create and execute game plans.
  • Monitored team practices to establish high level of performance.
  • Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.

Sales Associate

Champion
03.2021 - 08.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Party Hostess

Urban Air Trampoline And Adventure Park
09.2019 - 01.2020
  • Met needs of customer special requests to promote positive party experiences and build loyal clientele.
  • Explained facility attractions to party guests and answered customer questions.
  • Cheerfully briefed customers on facility rules, amenities and party policies.
  • Prepared and served meals, beverages and desserts to party guests.

Education

Associate of Science - Biology

Texas State University
San Marcos, TX
05.2025

High School Diploma -

Trinity High School
Euless, TX
06.2019

Skills

  • Assignment Delegation
  • Personnel Training
  • Hospitality Administration
  • Upselling and Cross-Selling
  • Upselling Techniques
  • Teamwork and Collaboration

Timeline

Server Shift Leader

54th Street Restaurant & Drafthouse
11.2022 - Current

Sales Associate

Victoria's Secret & PINK
10.2022 - Current

Server

The Gristmill River Restaurant & Bar
09.2021 - 08.2022

Coach

Extreme Gymnastics
07.2021 - 10.2021

Sales Associate

Champion
03.2021 - 08.2021

Party Hostess

Urban Air Trampoline And Adventure Park
09.2019 - 01.2020

Associate of Science - Biology

Texas State University

High School Diploma -

Trinity High School

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Bobbi Williams