Bobbie Clark
Boca Raton,FL
Summary
Goal-focused Bank Teller experienced in fast-paced financial environments. Focused on maintaining high levels of accuracy and productivity as well as achieving branch goals.
Overview
10
10
years of professional experience
Work History
Teller
Wells Fargo & Company
Boca Raton, FL
06.2015 - Current
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Verified customers' identification to ensure compliance with laws and regulations.
- Balanced cash drawers on a daily basis.
Customer Service Lead
Winn Dixie Supermarket
West Palm Beach, FL
05.2014 - 06.2015
- Developed strong customer relationships to encourage repeat business.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Handled cash and credit card payments and returned receipts, change and payment cards to customers.
Education
Paralegal Certificate - Paralegal
Arlington Career Institute
Grand Prairie, TX05-2004
Associate of Arts - General Studies
TVCC
AthensSkills
- Asset Protection
- Financial Advising
- Fraud Detection
- Regulatory Compliance
- Drawer balancing
- Cash Handling
- Customer Relationship Building
- Fraud identification
- Financial Services
- Safe and vault operation
- Friendly
- Excellent communication skills
- Exceptional customer service
- Strong Work Ethic
- Currency and coin counter
- Strong sense of banking ethics
- Cash Drawer Balancing
Affiliations
In my spare time I like reading and crocheting, I like to make blankets.
Accomplishments
In June I'm celebrating nine years with Wells Fargo.
I'm currently at 75.4% for my Teller Next Best conversations, also I currently average 20/25 Teller referrals.
References
References available upon request.
Timeline
Teller
Wells Fargo & Company
06.2015 - Current
Customer Service Lead
Winn Dixie Supermarket
05.2014 - 06.2015
Paralegal Certificate - Paralegal
Arlington Career Institute
Associate of Arts - General Studies
TVCC
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