Desired Job Title
SupervisorTeam TrainerStay at Home ParentWait Staff MemberWork Type
Full TimePart TimeLocation Preference
On-SiteHybridLocation: Omaha, NE, US
Open to relocation: No
Open To Work
Bobbi Jo Johnson
Omaha,NE
Work Preference
Summary
Dynamic supervisor with extensive experience in employee training and staff management. Proven track record in enhancing operational efficiency and customer satisfaction through targeted training initiatives and effective inventory control.
Overview
26
26
years of professional experience
Work History
Supervisor
Arbys Resturant
Omaha, NE
08.2019 - 04.2026
- Supervised daily operations ensuring compliance with company standards and procedures.
- Trained and mentored team members, fostering skill development and enhancing performance.
- Implemented process improvements to streamline workflow and increase efficiency in service delivery.
- Monitored inventory levels, coordinating with suppliers to maintain stock availability and reduce waste.
- Resolved customer complaints effectively, improving overall satisfaction and loyalty to the brand.
- Ensured adherence to health and safety regulations, promoting a safe working environment for all employees.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Team Trainer
Arbys Resturant
Bettendorf, IA
04.2015 - 06.2019
- Developed training programs for new team members, enhancing onboarding experience and knowledge retention.
- Facilitated regular training sessions to improve service quality and team efficiency.
- Mentored staff on operational procedures, ensuring adherence to company standards.
- Collaborated with management to identify skill gaps and implement targeted training initiatives.
Stay at Home Parent
Self-employeed
Philadelphia, PA / Bettendorf, IA
01.2008 - 04.2015
- Managed daily household operations, including budgeting, meal planning, and scheduling activities.
- Developed and implemented age-appropriate educational activities to promote child development and learning.
- Coordinated and facilitated playdates, fostering social skills and emotional growth among children.
- Advocated for children's needs through effective communication with educators and healthcare providers.
Wait Staff Member
Village Inn Pancake House
Mesa, AZ
04.2000 - 12.2000
- Provided exceptional customer service to enhance dining experience and foster guest satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.
- Maintained cleanliness and organization of dining area for optimal guest safety and comfort.
- Assisted in training new staff on menu offerings, service protocols, and customer interaction techniques.
Education
High School Diploma -
Coronado High School
Scottsdale, AZ05-1999
Skills
- Employee training
- Objective oriented
- Staff management
- Customer service
- Inventory control
- Workplace conduct enforcement
- Patience and empathy
- Cash register operation
- Cash handling and management
Timeline
Supervisor
Arbys Resturant
08.2019 - 04.2026
Team Trainer
Arbys Resturant
04.2015 - 06.2019
Stay at Home Parent
Self-employeed
01.2008 - 04.2015
Wait Staff Member
Village Inn Pancake House
04.2000 - 12.2000
High School Diploma -
Coronado High School