Bobby Hodgdon
Lynnwood,WA
Summary
Dynamic sales associate with a proven track record at Big 5 Sporting Goods, excelling in customer service and visual merchandising. Skilled in inventory management and cash handling, I consistently enhanced customer experiences and drove sales through engaging displays and product expertise. Passionate about delivering exceptional service and fostering customer loyalty.
Overview
22
22
years of professional experience
Work History
Sales Associate
big5 sporting goods
Bothell, WA
11.2011 - 05.2025
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained up-to-date knowledge of store merchandise and policies.
- Greeted customers and provided exceptional customer service.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assessed customer needs to provide assistance and information on product features.
- Cleaned shelves, counters and tables to maintain organized store.
- Placed special orders or called other stores to find desired items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Maintained knowledge of sales and promotions, return policies and security practices.
Deli Clerk
Safeway
Redmond, WA
04.2003 - 09.2010
- Operated cash register accurately and efficiently for customer transactions.
- Greeted customers in a friendly and professional manner.
- Maintained cleanliness of the deli area and equipment.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
- Adhered to health and safety standards while preparing food.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Prepared all food orders according to customer specifications.
- Rotated product on shelves to ensure freshness.
- Stocked shelves with fresh items daily.
- Resolved customer complaints in a timely manner while maintaining a polite demeanor.
- Adhered to health regulations regarding food handling and sanitation standards.
- Demonstrated strong communication skills when interacting with customers and coworkers.
- Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
Education
Associate of Arts -
Peninsula Community collage
Port Angeles, WA03-1984
Skills
- Customer service and support
- Visual merchandising
- Inventory management
- Sales strategies
- Product expertise
- Cash handling
Timeline
Sales Associate
big5 sporting goods
11.2011 - 05.2025
Deli Clerk
Safeway
04.2003 - 09.2010
Associate of Arts -
Peninsula Community collage