Bobby McQuay III
Milwaukee,WI
Summary
Dynamic professional with a proven track record at Total Quality Logistics, excelling in communication and customer service. Adept at leveraging consultative sales techniques to drive client satisfaction and implementing effective strategies to enhance team performance. Skilled in incident reporting and maintaining organized operations, ensuring seamless workflow and operational excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Account Executive
Total Quality Logistics (TQL)
Milwaukee, WI
08.2021 - 11.2024
- Identify and target new companies to fulfill transportation requirements while maintaining service for existing customers.
Labor Worker
Reliant property Management
Milwaukee, WI
11.2023 - 11.2024
- Comunity concscience Cleaning service doing various jobs around the city consisting of different work methods
Sales Consultant
Russ Darrow Group
Milwaukee, WI
08.2018 - 08.2021
- Used consultative sales techniques to understand customer needs and recommend relevant products and services
- Stayed knowledgeable on latest Products innovations and technological advancements through continuous training
- Maintained sense of urgency in answering customer questions and requests through email or voice message
- Followed up with existing customers to provide additional support and address concerns
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
Plant Supervisor
GardaWorld Security Services US
Milwaukee, WI
08.2018 - 08.2021
- As shift supervisor it is my responsibility to keep paperwork organized and ready to report to upper management
- Other responsibilities included; performing shift checks, periodically making perimeter checks, checking in & out trucks from truck stations, and maintaining communication with desk attendants
- Coached employees on company standards and efficiency
Education
MATC - Audio Engineering, TV Broadcast, TV Broadcasting
Milwaukee Area Technical College
Milwaukee, WI11.2023
Frieght Broker Course -
Skills
- Communication skills
- Team collaboration
- Time management
- Task prioritization
- Adaptable strategies
- Effective communication
- Incident reporting
- Customer service
- Experienced with hands
Certification
Sales License
Timeline
Labor Worker
Reliant property Management
11.2023 - 11.2024
Account Executive
Total Quality Logistics (TQL)
08.2021 - 11.2024
Sales Consultant
Russ Darrow Group
08.2018 - 08.2021
Plant Supervisor
GardaWorld Security Services US
08.2018 - 08.2021
MATC - Audio Engineering, TV Broadcast, TV Broadcasting
Milwaukee Area Technical College
Frieght Broker Course -
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