Summary
Overview
Work History
Education
Skills
Timeline
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Bobby Reed

Jenks,OK

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Hardworking employee enthusiastic about learning parts field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

20
20
years of professional experience

Work History

Outside Sales Representative

Bruckner's Truck Sales
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
  • Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
  • Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
  • Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
  • Analyzed competitor activities and market trends, adjusting sales tactics accordingly for optimal results.
  • Provided comprehensive after-sales support, ensuring customer satisfaction and fostering long-term business relationships.
  • Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.

Inside Sales Representative

Bruckner's Truck Sales
12.2010 - Current
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.

Inside Sales Representative

Rush Truck Center
08.2004 - 12.2010
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.

Education

GED -

Eldorado High School
Albuquerque, NM

Associate of Applied Science - Diesel Mechanics Technology

TVI Technical
Albuquerque, NM
05.1992

Skills

  • National account management
  • Prospecting and Cultivating
  • Strategic account development
  • Sales proposal creation
  • Client Needs Assessment
  • Customer Service-Oriented
  • Opportunity Identification
  • Sales closing
  • Relationship Building
  • Reports Generation
  • Phone and Email Etiquette
  • Motivated Team Player
  • Sales management
  • Customer focused-service
  • B2C Sales
  • Account Management
  • Solutions-based sales
  • Process Improvement
  • B2B Sales
  • Excellent presentation skills
  • Upselling techniques
  • CRM and Salesforce proficiency
  • Prospect qualification
  • Client Account Management

Timeline

Inside Sales Representative

Bruckner's Truck Sales
12.2010 - Current

Inside Sales Representative

Rush Truck Center
08.2004 - 12.2010

Outside Sales Representative

Bruckner's Truck Sales

GED -

Eldorado High School

Associate of Applied Science - Diesel Mechanics Technology

TVI Technical

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Bobby Reed