Bobby W. Carver
Platteville
Summary
Seasoned Operations Manager and talented leader with 34 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
34
34
years of professional experience
Work History
General Manager
Skyline Champion
02.2019 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
Operations Manager
Champion Homes
02.2015 - 02.2019
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Increased profit by streamlining operations.
- Assisted in recruiting, hiring and training of team members.
Service Manager
Champion Homes
02.2012 - 02.2015
- Resolved customer complaints in professional and timely manner.
- Hired, trained and supervised team of service staff members to meet business goals.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Met with customers to discuss service needs and offer available solutions.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Analyzed service reports to identify areas of improvement.
- Established team priorities, maintained schedules and monitored performance.
Production Manager
Champion Homes
08.2009 - 02.2012
- Resolved issues quickly to maintain productivity goals.
- Reviewed work for quality and compliance with company standards and design specifications.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Estimated labor requirements to support anticipated workload.
- Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
Production Manager
Fleetwood Homes
09.2006 - 08.2009
- Resolved issues quickly to maintain productivity goals.
- Reviewed work for quality and compliance with company standards and design specifications.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
Assistant Production Manager
Fleetwood Homes
09.2004 - 09.2006
- Identified and planned for resources needed to accomplish production objectives.
- Implemented performance, quality and efficiency measures to achieve aggressive production goals.
- Overcame obstacles and variables to maintain production efficiency, meet deadlines and achieve high levels of profitability.
- Successfully managed production activities to achieve on-time shipment of orders.
- Defined manufacturing performance standards and reviewed outcome of performance goals to set future targets.
- Designed and implemented new production schedule to reduce loss in labor and inventory.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Enforced health and safety protocols to promote safe working environment.
Utility Supervisor
Clayton Homes
09.2001 - 09.2004
- Created and maintained daily and weekly reports for upper management.
- Scheduled and oversaw maintenance, repair and installation activities.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Utilized proper tools and materials to adhere to safety guidelines.
- Managed efficient teams of up to 100 employees.
Supervisor
Fleetwood Homes
09.1989 - 09.2001
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
Education
High School Diploma -
Person High School
Roxboro, NC06.1989
Skills
- Staff Development
- Labor Cost Controls
- Customer Service
- Safety Assurance
- Vendor Negotiations
- Risk Management
- Financial Management
- Sales Team Development
- Financial Forecasting
- Product Costing
- Product Analysis
- Profit and Loss
- Manage Budgets
- Market Growth
Timeline
General Manager
Skyline Champion
02.2019 - Current
Operations Manager
Champion Homes
02.2015 - 02.2019
Service Manager
Champion Homes
02.2012 - 02.2015
Production Manager
Champion Homes
08.2009 - 02.2012
Production Manager
Fleetwood Homes
09.2006 - 08.2009
Assistant Production Manager
Fleetwood Homes
09.2004 - 09.2006
Utility Supervisor
Clayton Homes
09.2001 - 09.2004
Supervisor
Fleetwood Homes
09.1989 - 09.2001
High School Diploma -
Person High School
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