Boddhi Karzen
Missoula,MT
Summary
Seeking a stimulating position utilizing my experience, knowledge, and willingness to learn in helping Mama's Fish House continue its' success into the future of the service industry. Enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant guests.
Overview
17
17
years of professional experience
Work History
Lead Server and Bartender
The Depot Bar and Restaurant
Missoula, MT
09.2013 - 09.2025
- Accurately and efficiently took orders and managed food service for up to 30 people on 8 tables at a time
- Developed strong relationships with guests, fostering loyalty and repeat business. Remebering birthdays, anniversaries, special food requests and delivering timely humor
- Set up bar for operation, obtained cash bank, and stocked full service bar
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers
- Operated efficiently in a fast paced high volume setting providing customer service in a professional environment
- Displayed enthusiam and excellent service to customers, successfully increasing referrals and walk-in business
- Trained and mentored new staff on menu knowledge and customer service techniques
Franchisee
College Pro Painters
Missoula, MT
11.2013 - 10.2014
- Employed 10 full time house painters, contracting, and producing interior and exterior house painting services in Missoula, MT
- Developed effective marketing, hiring and training programs to align strategic decisions with long-term objectives
- Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service
- Received President's Club award given to Franchisees who achieve specific revenue and customer service goals
Credibility Advisor
Dun And Bradstreet
Bethlehem, PA
08.2012 - 01.2013
- Outbound sales corresponding with small and large businesses on a variety of issues relating to their Dun and Bradstreet credit and credibility ratings. Regularly made over 120 calls per day
- Recommended applicable services in order to help small businesses to acquire financing and establish credit and credibility in the marketplace
- Hit sales, call and talk time goals during every window I was with the company
Athletic Coach
Aloha Volleyball
Maui, HI
06.2008 - 08.2012
- Summer work 20hours/ week coaching middle and high-school age beach volleyball
- Motivated and guided athletes to become stronger, more agile and improve technique through effective related training habits
- Scheduled practices, tournaments and transportation for team members
- Worked individually with players when struggling to enhance confidence and self-esteem
Education
Bachelor of Science - Entrepreneurship
Juniata College
Huntingdon, Pennsylvania05.2012
Study Abroad - Entrepreneurship
University of Lincoln
Lincoln, UK2011
Seabury Hall
Olinda, Maui01-2008
Skills
- Problem solving
- Reliable and accountable
- Teamwork
- Independently motivated
- Interpersonal and written communication
- Management and motivation of staff
- NCAA varsity soccer, 4 years
- Camp Imua Volunteer for special needs children, 1 week for 3 summers
Timeline
Franchisee
College Pro Painters
11.2013 - 10.2014
Lead Server and Bartender
The Depot Bar and Restaurant
09.2013 - 09.2025
Credibility Advisor
Dun And Bradstreet
08.2012 - 01.2013
Athletic Coach
Aloha Volleyball
06.2008 - 08.2012
Bachelor of Science - Entrepreneurship
Juniata College
Study Abroad - Entrepreneurship
University of Lincoln
Seabury Hall