Bohdan Bazyliev
San Jose,CA
Summary
Operations Manager with strong expertise in optimizing retail processes and leading teams. Improved customer satisfaction through targeted training and compliance audits. Skilled in payroll administration and problem-solving, consistently driving business goals while fostering employee growth.
Overview
5
5
years of professional experience
Work History
Operations Manager
TJ Maxx, TJX Companies
Cupertino, California
03.2023 - Current
- Led retail store operations to enhance workflow efficiency and team productivity.
- Managed a team of staff to elevate customer service and engagement levels.
- Developed and implemented training programs for new employees.
- Conducted safety and operational compliance audits to uphold standards.
- Spearheaded team meetings to discuss performance and improvement strategies.
Junior Officer
Marshall Shipping
Dubai, UAE
02.2021 - 12.2021
- Ensured safe navigation of ship during Officer of the Watch shift.
- Maintained lifesaving and firefighting equipment to comply with safety standards.
- Assisted senior officers in training personnel and organizing team initiatives.
- Planned shipping routes to meet ETA, safety, and cost efficiency.
Education
Bachelor of Science - Maritime Management
Kherson State Maritime Academy
Kherson, Ukraine06-2022
Skills
- Operational management
- Budget management
- Team leadership
- Strategic planning
- Quality assurance
- Process optimization
- Compliance auditing
- Payroll administration
- Customer relationship management
- Scheduling efficiency
- Problem solving
- Effective communication
- Employee training
- Staff development
- Facility management
- Retail operations management
- Data analysis
- Retail inventory control
Timeline
Operations Manager
TJ Maxx, TJX Companies
03.2023 - Current
Junior Officer
Marshall Shipping
02.2021 - 12.2021
Bachelor of Science - Maritime Management
Kherson State Maritime Academy
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