Summary
Overview
Work History
Education
Skills
Timeline
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Bolu Y. Sekgobela

Amherst,MA

Summary

Dynamic and results-oriented professional with a proven track record at Cumberland Farms, adept in customer service and teamwork. Excelled in high-stress situations, driving sales through in-store promotions, and enhancing team efficiency. Skilled in time management and problem-solving, consistently prioritizing tasks to elevate customer experience and operational success.

Overview

2
2
years of professional experience

Work History

Sales Associate

Cumberland Farms
Amherst, MA
06.2024 - 10.2024
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Managed efficient cash register operations.

Dishwasher

UMass Amherst
Amherst, MA
09.2023 - 03.2024
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.

Student Food Service Worker

Chick-fil-A
Auburn, AL
08.2022 - 06.2023
  • Monitored food service areas by checking holding temperatures and appearance.
  • Assembled kitchen and serving equipment.
  • Trained new Student Food Service Workers on best practices, fostering a positive work environment and upholding quality standards.
  • Demonstrated excellent time management skills by effectively prioritizing tasks during peak service hours without sacrificing quality of care provided to customers.

Education

Bachelor Of Science - Public Health

UMass Amherst
Amherst, MA

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills

Timeline

Sales Associate

Cumberland Farms
06.2024 - 10.2024

Dishwasher

UMass Amherst
09.2023 - 03.2024

Student Food Service Worker

Chick-fil-A
08.2022 - 06.2023

Bachelor Of Science - Public Health

UMass Amherst
Bolu Y. Sekgobela