Bonnie Garland
Palo Cedro,CA
Summary
I have been a friendly and caring optician with a proven track record at Family Medical Eye Center, with great customer service and optical dispensing. Expert in prescription verification and frame selection, ensuring patient satisfaction through attentive care and quality control. Recognized for enhancing eyewear sales.
I have strived for exceptional service and assistance to customers in selecting appropriate eyewear and adjusting glasses to meet my client’s needs. I pay attention to detail.
Overview
5
5
years of professional experience
Work History
Optician
Family Medical Eye Center
Redding, CA
05.2019 - 11.2023
- Assisted patients in selecting and fitting eyeglasses to meet their visual and style preferences.
- Evaluated incoming prescriptions from optometrists for accuracy before ordering and dispensing eyewear to prevent potential errors or dissatisfaction.
- Provided exceptional customer service by listening to patient concerns and addressing them promptly.
- Provided education on products offered.
- Ordered patients glasses and collected payments.
- Managed optical lab processes to ensure accurate and timely production of eyewear orders.
- Ordered contact lenses for patients and ordered contacts and frames for stock.
- Billed Insurances
- Scheduled patients
Education
Enterprise High School
06.1970
Skills
- Customer service
- Insurance verification
- Optical measurements
- Computer skills
- Repairing glasses
- Optical dispensing
- Insurance billing
- Adjusting eyewear
- Retail sales
- Optical orders
- Progressive lenses expertise
- Transaction processing
- Frame selection
- Order preparation
- Contact lens
- Product upselling
- Supply management
- Contact lens care
- Frame fitting
- Multifocal lenses
- Attention to detail
- Quality control
- Patient history documentation
- Billing processing
- Appointment scheduling
- Children's eyewear
- Patient education
- Prescription verification
- Professional ethics
- Computer proficiency
- Self motivation
- Multitasking
- Teamwork and collaboration
- Reliability
Accomplishments
Though I’ve worked 20 years as an optician beginning in 2003 with US Vision/JC Penney Optical, in 2012 with Palo Cedro Eyecare, and then Family Medical Eye Center in 2019, I also had many years waitressing, hosting, and cashiering. I also assisted my husband in his work as pastor of small churches.
Additional Information
I’m looking for Part Time work during the day, about 20 hours Monday through Friday.
Timeline
Optician
Family Medical Eye Center
05.2019 - 11.2023
Enterprise High School