Summary

Overview

Work History

Education

Skills

Timeline

Bonnie Harrelson

Graham,TX

Summary

Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, and inventory management.

Overview

6

6

years of professional experience

Work History

Teller

Ciera Bank

07.2017 - 06.2023

Improved customer satisfaction by providing efficient and accurate transaction processing.
Assisted customers with banking needs and inquiries.
Provided training to new tellers on bank procedures, systems, and customer service best practices.
Counted, verified and handled bank deposits and armored car transactions.
Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Monitored and verified suspicious activity on customer accounts.
Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
Disbursed cash and checks accurately while maintaining security of cash drawers.
Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.

Education

High School Diploma -

Graham High School

Graham, TX

05.1996

Skills

Conflict resolution techniques
Customer Service-Oriented

Regulatory Compliance
Night and Safe Deposit Procedures

Timeline

Teller

Ciera Bank

07.2017 - 06.2023

High School Diploma -

Graham High School