Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bonnie Thompson

Denison,TX

Summary

Driven and dedicated professional with a proven track record in customer service and sales, exemplified during my tenure at Sears. Leveraged exceptional communication and problem-solving skills to exceed sales quotas by implementing strategic plans. Demonstrated reliability and proficiency in cash management and customer relations, significantly enhancing client satisfaction and repeat business. Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Overview

37
37
years of professional experience

Work History

Cashier

Watsonburger
10.2022 - 11.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.

Sales Representative

Sears
10.1986 - 08.2011
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.

Education

High School Diploma -

Denison High School
Denison, TX
05.1973

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cleaning and sanitizing
  • Cash Handling
  • Customer service excellence
  • Reliability and punctuality
  • Money Handling
  • Customer Relations
  • Cash Register Operation
  • Written and verbal communication
  • Organizational abilities
  • Order Taking
  • Professionalism and Courtesy
  • Cash Management
  • Basic Math Competence
  • Cash register systems
  • Payment Processing
  • Product restocking
  • Conflict Resolution
  • Product Knowledge
  • Refunds and exchanges
  • Complex Problem-Solving
  • Merchandise Restocking
  • ID Verification

Timeline

Cashier

Watsonburger
10.2022 - 11.2023

Sales Representative

Sears
10.1986 - 08.2011

High School Diploma -

Denison High School
Bonnie Thompson