Bose John

• Assisted customers with inquiries and resolved issues promptly, enhancing overall customer satisfaction and loyalty.
• Maintained cleanliness and organization of the checkout area, adhering to safety and health regulations to provide a welcoming environment.
• Monitored fuel dispensers for safe operation, ensuring compliance with safety standards and preventing hazards for customers and staff.

• Processed customer transactions accurately and efficiently using point-of-sale systems, ensuring smooth operation during peak hours.
• Managed cash register operations, balanced till at shift end, and reported discrepancies to maintain financial integrity.

• Managed procurement processes by evaluating supplier proposals and negotiating contracts to secure favorable terms and pricing.
• Conducted market research to identify emerging trends and assess product availability, ensuring alignment with company objectives.
• Coordinated with logistics teams to ensure timely delivery of goods, mitigating delays through proactive communication with suppliers.

• Conducted market research to identify trends and forecast demand for various product categories, ensuring optimal inventory levels.
• Collaborated with suppliers to negotiate pricing and terms, successfully reducing costs while maintaining quality standards.
• Trained new team members on purchasing processes, vendor relations, and inventory management best practices to enhance team efficiency.

• Managed daily operations by coordinating staff schedules and ensuring adequate coverage during peak hours.
• Oversaw inventory management, including tracking stock levels and placing orders to maintain optimal supply for service needs.
• Trained new staff on company policies, operational procedures, and customer service protocols to ensure consistent service quality.
• Monitored adherence to safety and hygiene standards, implementing corrective actions when necessary to maintain compliance with regulations.

Manage information technology and computer orgnziation

Manage it staff by recruiting,training and coaching employee ,communicating job expectation and appeasing their perfomance

• Successfully resolved client concerns by actively listening to their needs and proposing viable solutions that met their expectations.

• Conducted thorough testing and troubleshooting of hardware systems, identifying issues and implementing effective solutions to optimize reliability.
• Traveled to customer sites to provide prompt resolutions to issues.
• Participated in internal audits of quality management system.