Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver

Boubacar Sow

The Bronx,NY

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Knowledgeable [Job Title] with over [Number] years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

General Manager in Training

Amazon
The Bronx, NY
09.2022 - Current
  • Developed and implemented training materials for new staff.
  • Created and maintained comprehensive reports to track progress of trainees.
  • Assisted with the development of an employee handbook outlining policies, procedures, and standards for all staff.
  • Monitored customer service metrics to ensure quality assurance standards were met.
  • Provided guidance and support to new managers during onboarding process.
  • Fostered a culture of collaboration, respect, and communication across departments.
  • Attended monthly budget meetings to ensure financial targets were achieved.
  • Analyzed data from customer surveys to identify opportunities for improvement.
  • Established guidelines for evaluating job performance objectives in order to determine promotions or bonuses.
  • Recruited new talent by posting job openings on various online platforms.
  • Supervised daily operations including scheduling shifts, assigning tasks, and monitoring workflow efficiency.
  • Coordinated special events such as conferences or workshops related to industry trends or best practices.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Warehouse Associate, Office

Amazon, FedEx
New York, NY
05.2020 - Current
  • Received and processed incoming shipments, verifying accuracy of items against purchase orders.
  • Maintained accurate inventory records through manual and computerized systems.
  • Performed cycle counts to ensure accuracy of inventory levels.
  • Unloaded materials from trucks using forklifts and pallet jacks.
  • Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
  • Packed goods for shipment in accordance with customer instructions.
  • Labeled containers correctly for product identification purposes.
  • Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
  • Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
  • Assisted in loading finished goods onto delivery vehicles as required.
  • Checked all outgoing shipments to ensure accuracy prior to dispatch.
  • Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
  • Inspected returned merchandise for damage or defect before restocking shelves or returning it back to suppliers and vendors.
  • Conducted regular maintenance checks on all warehouse equipment such as forklifts, pallet jacks.

Cook and Busser and Dishwasher

Ruth Chris Steakhouse
The Bronx, NY
10.2018 - Current
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Planned menus based on customer preferences, nutritional value and budget constraints.
  • Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.

Education

High School Diploma -

Bronx Regional High School
The Bronx, NY
06.2019

Skills

  • Business Forecasting
  • Revenue Generation
  • Inventory Management
  • Schedule Management
  • Customer Retention
  • Program Administration
  • Customer Service Management

Timeline

General Manager in Training

Amazon
09.2022 - Current

Warehouse Associate, Office

Amazon, FedEx
05.2020 - Current

Cook and Busser and Dishwasher

Ruth Chris Steakhouse
10.2018 - Current

High School Diploma -

Bronx Regional High School

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