Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Boyce Alexander

Summary

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

3
3
years of professional experience

Work History

Sales Associate

Miniso
05.2024 - 09.2024
  • Unloaded and place incoming product in an organized and visually appealing manner.
  • Managed efficient register operations to ensure a fast check-out experience.
  • Assisted with locating merchandise to ensure efficient and happy customers.
  • Worked in a timely and friendly manner with others to ensure that policy was being met with the corporate standards.

Sales Associate

Books-a-Million
08.2021 - 04.2024
  • Unpacked, organized and shelved store merchandise in a visually appealing way.
  • Assisted with the set-up, product preparation and breakdown of store displays, demonstrations, and promotional displays.
  • Applied interpersonal skills to increase the quality of the shopping experience with customers, as well as assist with recommendations for other products when a particular product was not available.
  • Managed register operations in an efficient and timely manner.
  • Worked in a timely and friendly manner with others to ensure that policy was being met with the corporate standards.

Education

Bachelor of Arts - History

Southern New Hampshire University
11-2022

High School Diploma -

Central Cabarrus High School
Concord, NC
06-2016

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Exceptional customer service
  • Money handling
  • Verbal/written communication
  • Cash register operation
  • Professional demeanor
  • Retail store operations
  • Listening skills

Languages

English
Native or Bilingual

Timeline

Sales Associate

Miniso
05.2024 - 09.2024

Sales Associate

Books-a-Million
08.2021 - 04.2024

Bachelor of Arts - History

Southern New Hampshire University

High School Diploma -

Central Cabarrus High School

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Boyce Alexander