Resourceful and experienced worker offering expertise in customer service, with deliberation in providing organization to chaotic workloads. Fast-paced organizer of strategic data known for effortless coordination of back-end specifics to help high-level operations run as smoothly as possible. Exceptional written and verbal communicator known for concise language and thoughtful conveyance of information between proper channels.
Overview
25
25
years of professional experience
Work History
Senior Administrative Assistant
United Educators of San Francisco
01.2015 - Current
Drafted documents in company-directed formats and fonts accurately and consistently.
Offered technical support and troubleshooting issues to enhance office productivity.
Coordinated pieces of training for new team members, overseeing onboarding details.
Acquired proper equipment, refreshments, and supplies for meetings.
Researched and analyzed data to efficiently contribute to executive reports for monthly meetings.
Prepared flawless emails and documentation under the direction of my immediate supervisor.
Maintained personal schedule, professional calendar, and individual appointments for senior staff members.
Digitized archived files, over 20 years old to maintain current, accurate, and compliant documentation.
Placed, accepted, and followed up on customer inquiries by phone on behalf of executive staff.
Provide backup support for other employees by adapting to the requirements of the organization.
Technical & System Administrator
Chevron Corporation
01.2011 - 01.2015
Assessed project milestones and team performance to keep staff on-task.
Built product feature lists with stakeholders.
Investigated system issues and implemented resolutions to reduce downtime.
Defined parameters for API and data acquisitions.
Supervised architecture, design and implementation of company-wide platforms and applications.
Led several DevOps teams engaged in software development for enterprise applications.
Executive Assistant to the Managing Director
AFSCME Local 3299
01.2008 - 01.2011
Worked with senior management to initiate new projects and assist in various processes.
Handled logistics, catering, agendas, and travel arrangements for meetings and event planning for the board of directors, president, and executive vice president.
Updated and maintained confidential databases and 36,000 records.
Filed paperwork and organized computer-based information.
Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Senior Auditor
Bank Of America
Concord, CA
08.1998 - 12.2004
Partnered with auditors to track errors and add contributions to maintain accuracy.
Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
Consulted clients on internal control systems development and audit program improvements.
Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
Science Teacher Junior High School at San Francisco De Sales School Of San Pedro Laguna Inc.Science Teacher Junior High School at San Francisco De Sales School Of San Pedro Laguna Inc.