Summary
Overview
Work History
Education
Skills
Websites
ADDITIONAL SKILLS
Timeline
Generic

Brad Anderson

Olivet

Summary

Professional Service Technician and Team leader with solid track record of improving team efficiency and customer service standards. Known for fostering a collaborative environment and consistently meeting objectives. Always pursuing the cutting edge technologies within our industry to enure customers satisfaction.

Overview

10
10
years of professional experience

Work History

Service Team Leader

Trane Technologies
10.2021 - Current
  • Assist technicians to ensure repairs are made to the professional standard customers expect.
  • Displayed clear expectations of a Safe work practices, to ensure all technicians meet the set standard.
  • Meticulously worked through adding talent to the team in an effort to grow the service presence in our service area.
  • Developed detailed documents for management to use, including interviews, reviews and insight documents.
  • Maintained a workload of 600+ contract hours,30+ chillers, provided customers with 24/7 service, and performed new equipment start up ranging the entire Trane Commercial lineup.
  • Strived for 100% customer satisfaction.

Service Technician

QUALITY AIR
02.2017 - Current


  • Diagnosed and repaired HVAC systems to ensure optimal performance and customer satisfaction.
  • Conducted routine maintenance checks, identifying potential issues before they escalated.
  • Conduct Planned Maintenance with the goal of zero service calls.
  • Managing safety checks before starting each task to ensure a safe work environment.
  • Accurately fill out detailed service reports for customers to view without office intervention.
  • Conduct myself in a professional manner at supply houses to form relationships and better pricing.

New Construction Installer

A-1 MECHANICAL
09.2016 - 02.2017
  • Accurately read blueprints for proper installation of HVAC systems.
  • Install ductwork, gas pipe, venting, equipment and piping for homes ranging from 1,500sqft to 5,000sqft

Retrofit HVAC Installer

APPLEGATE HOME COMFORT
05.2015 - 08.2016
  • Installing air conditioning units, furnaces, mini splits and water heaters.
  • Communicating during the job in order to conduct myself in a professional manner in front of customers and answer any questions they may have.
  • Respecting the customers house and leave the work space cleaner then when we arrived.
  • Collaborate with other installers to find the best way to do the task at hand.

Education

Bachelors - HVACR Engineering Technology and Energy Management

Ferris State University
Big Rapids, MI
05-2026

Associates of Applied Science - Occupational Technical Studies

Kalamazoo Valley Community College
Kalamazoo, MI
05.2019

Skills

  • Strong leadership
  • Teamwork and collaboration
  • Problem-solving
  • Daily workflow improvement
  • Reliability

ADDITIONAL SKILLS

  • Unescorted Nuclear Plant Access with multiple Qualifications
  • Scissor, Boom, and Mast Lift Certified
  • Certified CPR and First Aid
  • Absolute Air training
  • Grundfos Training
  • Lochinvar Training
  • Hoshizaki Training

Timeline

Service Team Leader

Trane Technologies
10.2021 - Current

Service Technician

QUALITY AIR
02.2017 - Current

New Construction Installer

A-1 MECHANICAL
09.2016 - 02.2017

Retrofit HVAC Installer

APPLEGATE HOME COMFORT
05.2015 - 08.2016

Associates of Applied Science - Occupational Technical Studies

Kalamazoo Valley Community College

Bachelors - HVACR Engineering Technology and Energy Management

Ferris State University

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