Brad Duncan
Jacksonville,FL
Summary
Results-driven sales professional accomplished in bringing in new customers and maximizing revenue. Well-versed in different insurance plans and competitor offerings. Persuasive communicator with personable style.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Licensed Health Insurance Agent
Quotemanage LLC
Jacksonville FL
05.2022 - 01.2024
- Increased client satisfaction by efficiently addressing their insurance needs and providing personalized solutions.
- Assisted clients in understanding complex insurance policies, ensuring they made informed decisions when selecting coverage options.
- Conducted comprehensive policy reviews for existing clients, identifying opportunities for adjustments or additional coverage.
- Maintained up-to-date knowledge of industry trends and regulatory changes, providing accurate advice to clients and staying ahead of competitors.
- Educated prospective clients on the benefits of various health insurance options, effectively matching them with suitable plans that met their unique needs.
Sales Representative
Terminix
Jacksonville FL
07.2018 - 03.2022
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Provided comprehensive training on product offerings to new team members for optimal performance in sales roles.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Trained and mentored new sales representatives.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Sales Representative Team Leader
TruGreen
Jacksonville FL
01.2016 - 07.2018
- Increased sales revenue by implementing strategic marketing plans and fostering strong relationships with clients.
- Led a team of sales representatives to improve overall performance through mentoring, coaching, and regular evaluations.
- Developed new business opportunities by prospecting potential clients and presenting product benefits.
- Collaborated with cross-functional teams for streamlined communication and better understanding of client needs.
- Trained and mentored new sales representatives.
Education
High School Diploma -
Gahanna Lincoln
Gahanna OH06.1989
Skills
- Enrollment processing
- HIPAA knowledge
- Needs Assessment
- Inbound Call Management
- Compliance knowledge
- Policy Comparison
- Medicare Expertise
- Problem-solving abilities
- Health Insurance Sales
Certification
Medicare Health Insurance License - 07/2022 - present
Timeline
Licensed Health Insurance Agent
Quotemanage LLC
05.2022 - 01.2024
Sales Representative
Terminix
07.2018 - 03.2022
Sales Representative Team Leader
TruGreen
01.2016 - 07.2018
High School Diploma -
Gahanna Lincoln
Medicare Health Insurance License - 07/2022 - present
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