Bradley Koester
San Francisco,CA
Summary
Dynamic sales associate with a proven track record at Sports Basement, excelling in customer service and relationship building. Skilled in cash handling and problem-solving, I consistently enhanced customer satisfaction and store appeal. Recognized for teamwork and maintaining a positive atmosphere, I thrive in fast-paced environments while managing multiple priorities effectively.
Service industry professional with strong commitment to high standards and delivering exceptional customer experiences. Proven ability to adapt to fast-paced environments while maintaining focus on quality and collaboration. Known for reliability, teamwork, and flexibility in meeting dynamic operational needs.
Overview
30
30
years of professional experience
Work History
Sales Associate
Sports Basement
03.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Waiter
Florio Cafe
12.2001 - 03.2020
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Waiter
Elite Cafe
07.1995 - 08.2000
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
Sports Basement
03.2021 - Current
Waiter
Florio Cafe
12.2001 - 03.2020
Waiter
Elite Cafe
07.1995 - 08.2000
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