Brad Ramsey
Cameron,NC
Summary
Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Store Manager
Goodwill of South Eastern Louisiana
Baton Rouge, LA
02.2021 - 04.2023
- Managed inventory tracking and physical inventory counts to minimize loss.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Data Entry Specialist
Deca
Baton Rouge, LA
01.2020 - 01.2021
- Completed accurate and efficient data entry and database updates to support business operations.
- Identified, corrected and reported data entry errors.
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
- Exceeded quality goals to support team productivity.
Oil Bay Manager
Benny's Car Wash
Baton Rouge, LA
05.2017 - 01.2020
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Answered product questions with up-to-date knowledge of sales and promotions.
Restaurant General Manager
Wafflehouse
Hattiesburg, MS
01.2016 - 01.2018
- Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
- Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils.
- Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
Armed Security Guard
Capital Security
Hattiesburg, MS
11.2015 - 12.2016
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Investigated reported incidents to protect company assets.
- Patrolled large commercial facility on irregular schedule to look for suspicious activities.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
CSM
Walmart
Pass Christian, MS
03.2013 - 12.2015
- Trained and mentored associates to teach daily tasks and procedures.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Answered product questions with up-to-date knowledge of sales and promotions.
Construction Mechanic
United States Navy, USN
Gulfport, MS
01.2008 - 03.2013
- Completed repairs and maintenance activities on equipment like rollers, pile drivers and dump trucks.
- Documented mechanical repairs, adjustments and maintenance updates in order to keep complete records.
- Performed preventative maintenance on wide variety of automotive, road construction and other heavy equipment.
- Read and interpreted technical details such as schematics, manuals and drawings.
Education
Bachelor of Arts - English Literature
The University of Southern Mississippi
Hattiesburg, MS12.2016
Skills
- Cash Management
- Multitasking and Organization
- Team Building and Leadership
- Inventory Management
- Store Merchandising
- Management Team Building
- Budget Control
Accomplishments
- Led team to achieve 100 percent mystery shopper evaluations, earning recognition from upper management and financial reward.
- Consistently maintained high customer satisfaction ratings.
- Exceeded sales goals by average of 79% in 2022.
Certification
- Dale Carnegie Training - 2018
- Construction Mechanic Training - 2008
- Restraunt Manager Certification, Wafflehouse - 2016
Timeline
Store Manager
Goodwill of South Eastern Louisiana
02.2021 - 04.2023
Data Entry Specialist
Deca
01.2020 - 01.2021
Oil Bay Manager
Benny's Car Wash
05.2017 - 01.2020
Restaurant General Manager
Wafflehouse
01.2016 - 01.2018
Armed Security Guard
Capital Security
11.2015 - 12.2016
CSM
Walmart
03.2013 - 12.2015
Construction Mechanic
United States Navy, USN
01.2008 - 03.2013
Bachelor of Arts - English Literature
The University of Southern Mississippi
- Dale Carnegie Training - 2018
- Construction Mechanic Training - 2008
- Restraunt Manager Certification, Wafflehouse - 2016
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