Brad Smith
Rehobeth,AL
Summary
Proven leader at Bama RV with a track record of enhancing team performance and expanding market share through strategic planning and staff development. Skilled in sales development and operational management, achieving significant growth and customer satisfaction. Excels in fostering strong relationships and driving results through effective performance management and sales strategies.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work History
Regional Manager
Bama RV
06.2024 - Current
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Collaborated with ownership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
General Sales Manager
Bama RV
01.2022 - 06.2024
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
Finance Manager
Bama RV
02.2015 - 01.2022
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
- Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
Sales Manager
Camping World
01.2014 - 02.2015
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
George C Wallace Community College - Dothan
Dothan, AL 09.2001 - 05.2004
High School Diploma -
Northview High School
Dothan, AL05.2001
Skills
Operations
Staff Training and Development
Strategic Planning
Staff Management
Operational management
Goals and performance
Performance Management
Sales Development
Cost Reduction
Sales and marketing strategies
Accomplishments
Top 50 RV Dealer in the US 3 years in a row.
Timeline
Regional Manager
Bama RV
06.2024 - Current
General Sales Manager
Bama RV
01.2022 - 06.2024
Finance Manager
Bama RV
02.2015 - 01.2022
Sales Manager
Camping World
01.2014 - 02.2015
George C Wallace Community College - Dothan
09.2001 - 05.2004
High School Diploma -
Northview High School
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