Summary
Overview
Work History
Education
Skills
Timeline
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Brad Steen

Gladstone,OR

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. With that being said i have allot of sales background, Mainly in wireless, but i am eager to Learn I am also a very quick learner, At the end of the day i wanna make money,easily self motivated and always hungry.

Overview

8
8
years of professional experience

Work History

Sales Representative

Cellular Plus Verizon
07.2023 - Current
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

Assistant Store Manager

Mobile One T-Mobile
01.2022 - 07.2023
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.

HVAC Installer/Sales Associate

Affordable
05.2020 - 12.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Call Center Representative

T-Mobile
04.2015 - 06.2017
  • Responded to customer calls and emails to answer questions about products and services.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.

Education

High School Diploma -

Mckay High School
Salem, OR
06.2011

Skills

  • Inbound and Outbound Leads
  • Prioritizing Workflows
  • Corrective Actions
  • Needs Understanding
  • Inside and Outside Sales
  • Retention Strategies
  • Revenue Generation
  • Serve Customers
  • Sales Expertise
  • Product Promotion
  • Post-Sales Support
  • Quotas and Goals
  • Continuous Improvement Strategies
  • Problem-Solving Strengths
  • Prospecting and Cold Calling
  • Product Management and Pricing

Timeline

Sales Representative

Cellular Plus Verizon
07.2023 - Current

Assistant Store Manager

Mobile One T-Mobile
01.2022 - 07.2023

HVAC Installer/Sales Associate

Affordable
05.2020 - 12.2020

Call Center Representative

T-Mobile
04.2015 - 06.2017

High School Diploma -

Mckay High School

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Brad Steen